Hello Elias. We received a Shiva from a Ryan Walters, however based on the
information and e-mail address we assume it is yours. Anyway, we have
already checked out the problem and come to a decision. The rattling at
high volumes was from a small piece of material that must have gotten under
the dust cap when it fell off again on you. I removed it and there is no
more rattling. However for some reason the voice coil is rubbing. It
didn't rub when I tested it before sending it out as a B-stock, and I'm
unsure why it started to rub all of a sudden. We have never seen that
happen before. However we are going to send you a new Shiva replacement.
You should receive a UPS tracking number as soon as we send it out. Sorry
for the trouble.
Warranty Department
Adire Audio
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