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<blockquote data-quote="supa_c" data-source="post: 697632" data-attributes="member: 553990"><p>Hello Elias. We received a Shiva from a Ryan Walters, however based on the</p><p></p><p>information and e-mail address we assume it is yours. Anyway, we have</p><p></p><p>already checked out the problem and come to a decision. The rattling at</p><p></p><p>high volumes was from a small piece of material that must have gotten under</p><p></p><p>the dust cap when it fell off again on you. I removed it and there is no</p><p></p><p>more rattling. However for some reason the voice coil is rubbing. It</p><p></p><p>didn't rub when I tested it before sending it out as a B-stock, and I'm</p><p></p><p>unsure why it started to rub all of a sudden. We have never seen that</p><p></p><p>happen before. However we are going to send you a new Shiva replacement.</p><p></p><p>You should receive a UPS tracking number as soon as we send it out. Sorry</p><p></p><p>for the trouble.</p><p></p><p>Warranty Department</p><p></p><p>Adire Audio</p><p></p><p>//content.invisioncic.com/y282845/emoticons/coolflash.gif.4f9740e1268764cfe452b9259e375e3b.gif//content.invisioncic.com/y282845/emoticons/present.gif.046205b11bb0957af93450bd4cc53e1b.gif//content.invisioncic.com/y282845/emoticons/santa.gif.e1ec9cf2e0a0dd232ad35aa594a126d0.gif//content.invisioncic.com/y282845/emoticons/2thumbs.gif.fdc3ba010dbb42b61704534b46d02fe4.gif</p></blockquote><p></p>
[QUOTE="supa_c, post: 697632, member: 553990"] Hello Elias. We received a Shiva from a Ryan Walters, however based on the information and e-mail address we assume it is yours. Anyway, we have already checked out the problem and come to a decision. The rattling at high volumes was from a small piece of material that must have gotten under the dust cap when it fell off again on you. I removed it and there is no more rattling. However for some reason the voice coil is rubbing. It didn't rub when I tested it before sending it out as a B-stock, and I'm unsure why it started to rub all of a sudden. We have never seen that happen before. However we are going to send you a new Shiva replacement. You should receive a UPS tracking number as soon as we send it out. Sorry for the trouble. Warranty Department Adire Audio [IMG]//content.invisioncic.com/y282845/emoticons/coolflash.gif.4f9740e1268764cfe452b9259e375e3b.gif[/IMG][IMG]//content.invisioncic.com/y282845/emoticons/present.gif.046205b11bb0957af93450bd4cc53e1b.gif[/IMG][IMG]//content.invisioncic.com/y282845/emoticons/santa.gif.e1ec9cf2e0a0dd232ad35aa594a126d0.gif[/IMG][IMG]//content.invisioncic.com/y282845/emoticons/2thumbs.gif.fdc3ba010dbb42b61704534b46d02fe4.gif[/IMG] [/QUOTE]
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