Steering Wheel Controls

[Christine74]

okay... Im totally losing my mind. Ive installed, reinstalled, checked, and double checked all of the installation and programming instructions on this Axxess Aswc-1 steering wheel controls. Its pretty straight forward, just 3 wires and a 3.5 mm jack. When i start programming the message I get is that one of the wires is not connected. IT IS FREAKING CONNECTED! Any idea how I can proceed? Could it be a bad device?

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[1aespinoza 10+ year member]

Any idea how I can proceed?

Did you check it out in Youtube? Answer may be in the video.

 

[Christine74]

Yes.. it just reads an error thats not the error. Ot says a wire isn't connected and it is. Im going to check the connector to see if it is getting a signal.

 

[1aespinoza 10+ year member]

Yes.. it just reads an error thats not the error. Ot says a wire isn't connected and it is. Im going to check the connector to see if it is getting a signal.

If you have a multimeter, check resistance. If wires are good, then it has to be the Aswc-1 like you initially suspected.

 

[Christine74]

Thats my plan. I did a continuity check from the connection to my pin and it was good. Im going to check at the comnectorw for the unit.

 

[IndySlim]

Thats my plan. I did a continuity check from the connection to my pin and it was good. Im going to check at the comnectorw for the unit.

When I installed mines it didn't want to work but what I found out it is the 3.5 mm jack on most SWC's that cause issues the never sit in the hole tight enough. Mines isn't the same brand as yours but when I was looking up info on this I literally saw that people had those issues with most of the SWC's no matter the company. I have a huge amount of wires behind my HU so after pushing it in as far as I could I think it just got lodged in a good spot. Try pushing in and holding the 3.5 mm jack while you attempt to program it if possible
I did this with the HU sitting on my lap making sure it worked before I put it back in and I discovered that the one issue that I thought couldn't be the problem was the problem that damn jack

 

[Christine74]

I'll try that. It registers the number of red blinks acknowledging the right head unit.

 

[Christine74]

Just did a continuity check at the wire the unit says isn't connected. There is continuity all the way to the unit. Im thinking there may be something wrong with it. If that's the case...uggghhh. at least I'll know.

 

[IndySlim]

I used the Controlpro cp5. PAC is the company. They seem to be very reliable as far as their products are concerned. Customer service was great. There are 3 different ways to program their SWC's manually, through a phone app and, by connecting it to a computer. I found this to be extremely reliable seeing as I could already have the unit programmed before installation and everything worked seamlessly. I called and got the correct programming procedure for my vehicle. Everything has been smooth sailing since. This is no knock on axxess but I think Pac maybe the go to guys for SWC's ijs