Shipping Situation

[2NYCE 10+ year member]

-package was shipped 2 weeks ago via USPS Priority

-no tracking number or insurance included

-receipt of shipping is available

-package never delivered (perhaps stolen)

-paid with paypal

what happens now? is the seller or buyer screwed?

curious....

thanks

Click to read more...

 

[99grandprixGT 5,000+ posts]

i would say its on the seller to get the package to the buyer. i would as a seller always insure it. its like 2 bucks from usps to insure up to like 200 dollars.

 

[2NYCE 10+ year member]

thanks for your reply

please vote //content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif

 

[Chevyaudio 5,000+ posts]

Seller is responsible for shipping. So if the package is lost/stolen. The seller refunds the buyer and then the seller files claim with the shipping company.

 

[2NYCE 10+ year member]

Seller is responsible for shipping. So if the package is lost/stolen. The seller refunds the buyer and then the seller files claim with the shipping company.

thanks

how does the claim process go?

 

[Chevyaudio 5,000+ posts]

well if insurance wasn't purchased then the seller is probably sh*t out of luck. This is why you insure everything.

There is no way the buyer could be responsible, all he/she did was purchase a good and it never showed. The seller made the choice on what shipping company to use, and to not purchase insurance.

 

[2NYCE 10+ year member]

well if insurance wasn't purchased then the seller is probably sh*t out of luck. This is why you insure everything.
There is no way the buyer could be responsible, all he/she did was purchase a good and it never showed. The seller made the choice on what shipping company to use, and to not purchase insurance.

so the receipt will not protect him?

is there any way the package can be tracked with that receipt?

thanks for your reply //content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif

 

[2NYCE 10+ year member]

bump!

 

[AlterEgo99 5,000+ posts]

It's USPS, not UPS or FedEx. My experience has always been "pray it gets there" once the USPS gets a hold of it, as any receipt or "tracking" number is gonna be useless. USPS is cheap, I'll grant 'em that, but they are lousy when it comes to trying to track a package.

 

[Lugnutz 10+ year member]

This is an important question. Was the package shipped to Texas?

 

[Ken448 10+ year member]

no tracking number (Delivery confirmation) = HUGE FAIL

 

[AVSTANG02]

No delivery confirmation.

No tracking.

Buyer OFTEN gets their money back from paypal

and then its the shippers job to file a claim with USPS...

 

[JimJ 5,000+ posts]

14 business days isn't that long...especially over the holiday.

 

[Nut Hair Trick 10+ year member]

I shipped a sub and enclosure to a fella by UPS, and when it got there it was completely F'n destroyed. I immediately refunded the buyer his money thru paypal and filed a claim with UPS. This was over a month ago and I have yet to see my claim money. They hemhawed around like a monkey f'n a football and noone knew what they where doing. Supposedly the claim was accepted this week and "the check is in the mail". The way I look at it, they're UPS and can send that shit to me overnight. Anyways, if I had to do it all over again, I would still refund the buyer his money, since it's the right thing to do.

 

[2NYCE 10+ year member]

14 business days isn't that long...especially over the holiday.

Priority takes 2-3 business days though //content.invisioncic.com/y282845/emoticons/tongue.gif.6130eb82179565f6db8d26d6001dcd24.gif