Returning open box HDTV to BB

[IA2 10+ year member]

Well, I bought a Sony KDS-R60XBR1 HDTV at Best Buy about 3 days ago. It was an open box item (last one in the store). I get it home, pop a dvd in, and there is a yellowish tint at the top of the screen when the scene is black. I have researched this, and found it to be a normal problem with this set called the "Green Blob". Anybody that works at Best Buy think they will take it back? They **** sure better //content.invisioncic.com/y282845/emoticons/mad.gif.c18f003ab0ef8a0d9c27ca78d77a6392.gif

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[Showrides]

Well, I bought a Sony KDS-R60XBR1 HDTV at Best Buy about 3 days ago. It was an open box item (last one in the store). I get it home, pop a dvd in, and there is a yellowish tint at the top of the screen when the scene is black. I have researched this, and found it to be a normal problem with this set called the "Green Blob". Anybody that works at Best Buy think they will take it back? They **** sure better //content.invisioncic.com/y282845/emoticons/mad.gif.c18f003ab0ef8a0d9c27ca78d77a6392.gif

Are you sure it just doesn't need to be degaussed?

 

[IA2 10+ year member]

Im not really sure what it needs, but I think when you spend 3k on a tv it should look right when you get it home //content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif Also, I want to get an xbr2 instead of the xbr1 that is said to be plauged with problems......(should have looked it up before I bought it!!)

 

[ace_800 5,000+ posts]

From what I remember when I worked there you have 7 days to return.

 

[IA2 10+ year member]

is that on an open box item, or just any item.......b/c the back of the reciept says they have a 30 day return policy, but on cameras/camcorders/projectors they have 15 day.

 

[Showrides]

is that on an open box item, or just any item.......b/c the back of the reciept says they have a 30 day return policy, but on cameras/camcorders/projectors they have 15 day.

Just go return it as soon as possible and see what happens.

It is probably a very easy thing to fix, that might even go away on its own. But if you don't want that model, return it and pick up a new one.

 

[IA2 10+ year member]

Yeah, thats what Im going to try and do. Im going to try and get them to refund my money, and Ill just order an xbr2 (the 2006 model) online...

 

[ramos 5,000+ posts]

The one here in hillbillyville will take open box returns . Had a similar problem with a tv I purchased last year . Bought it one weekend , took it back the next //content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif

 

[Johnny Drama 5,000+ posts]

This is why you buy a TV from me //content.invisioncic.com/y282845/emoticons/tongue.gif.6130eb82179565f6db8d26d6001dcd24.gif

Anyways, they should take it back. You should have the proof of purchase and it should come wiht a warranty. Its no different from buying a display model in the store.

 

[9512ds 5,000+ posts]

They should take it back no questions asked

 

[ampresearch 10+ year member]

yup likle said above your good to go. open box items come with the same services as buying it brand new no different just better price.

 

[IA2 10+ year member]

This is why you buy a TV from me //content.invisioncic.com/y282845/emoticons/tongue.gif.6130eb82179565f6db8d26d6001dcd24.gif

Anyways, they should take it back. You should have the proof of purchase and it should come wiht a warranty. Its no different from buying a display model in the store.

u sell tvs? //content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif

 

[Johnny Drama 5,000+ posts]

u sell tvs? //content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif

The company I work for does //content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif

We are doing a HUGE HE roll out by the end of the month.

 

[lilmaniac2 5,000+ posts]

^ details? i need a lcd tv to go with my ps3

 

[Johnny Drama 5,000+ posts]

I work for CompUSA. We are doing a huge chain wide HE roll out this month. Out with the old and in with the new.