Question on Ebay and Paypal! need answers!

[Pickler 10+ year member]

So pretty much my auction ended today for some phone and the winning bidder has 0 feedback and just made the account yesterday. He already paid right away through paypal but has an unconfirmed address and is ineligible for seller protection policy. I already have the money in my paypal, so is there anyway I can get screwed from this?

Click to read more...

 

[twisztdauthorit 10+ year member]

if you got the $ in your account.. he cant take it back

 

[twisztdauthorit 10+ year member]

make sure its the authentic paypal sight though not a scam email that says payment was recieved.

 

[Pickler 10+ year member]

yea the money is in my paypal

 

[nosaj070 10+ year member]

if you got the $ in your account.. he cant take it back

Yeah he can //content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif Someone tried to pull it on me but I realized it before it was too later. Where are you shipping it to? Typically these guys steal someones account, change the address, then buy stuff. When the owner realizes it, they call paypal and they get the funds refunded. Its a really ugly process, and PayPal absolutely sucks about it.

If you are shipping domestic though i wouldn't be that concerned, just worry if you are going international.

 

[Pickler 10+ year member]

Its just to a PO box in Florida, but I just had paypal transfer the money to my bank account which takes 3-4 days it says so by the time they get the phone and just try to refund it or whatever, hopefully they wont be able to

 

[nosaj070 10+ year member]

They'll just take your account negative when they try to freeze the funds. Chances are you won't win. And I would be leary of a PO Box inflorida as well, what are you selling?

 

[Pickler 10+ year member]

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&ih=016&sspagename=STRK%3AMESO%3AIT&viewitem=&item=260140118311&rd=1&rd=1

Should I take pictures at all and send them to paypal saying I sent out the package?

 

[Realbleach 10+ year member]

No

Me and my wife have been doing eBay for 5 years now...

He can SERIOUSLY screw you whether you have the money and transfered it or not...

All he has to do is say he never received the item period... Even with proof of delivery since his address is Unconfirmed paypal will give him his money back (and yes they will take it from your attached bank account)

My advice is you should've told him you can ONLY ship to a confirmed address period.. If he doesn't like that, then that should throw up alarms immediately...

If it's all too late get a signature confirmation if your using USPS..

 

[Pickler 10+ year member]

Well what should I do then? Message him saying that I will only ship to a confirmed address?

 

[aesoj 10+ year member]

Well what should I do then? Message him saying that I will only ship to a confirmed address?

If you want to cover your a** 100 percent, yes. Issue a refund and tell him or her (politely) that you are sorry but you don't ship to unconfirmed addresses. As of now, you are not covered AT ALL under Paypal's seller protection policy. If the buyer disputes the purchase for ANY reason, you will flat out lose the claim.

Being that you have already started the withdrawl process, the only problem is that if you were to issue a refund, your buyer would have to wait a few days for the funds to clear (since you are basically refunding him with an e-check). Now, you could simply send them their money back (instantly) using the "send money" tab but HE (or she) will be charged 3% on the transaction....and you wouldn't get back the 3% that YOU were already charged by Paypal either. If you use the "refund option" though, Paypal gives you back any fees that you were originally charged on the transaction.

I myself have never issued a FULL refund using the "send money" tab because I simply don't know how Paypal would react if the buyer were to still file a claim. I know that you would be able to show them that you issued the buyer a refund (using the send money tab) but you never know 100% what Paypal is going to do. If (for whatever reason) they are stuck with the bill, they WILL look for any way (loophole) to pass it onto you. That's my take on 'em. Of course, if you have the funds in your PAYPAL account to cover the refund, you can disregard everything I just said as the buyer WILL get his money back instantly.

Finally, if the buyer is unable to get his address confirmed with Paypal, you can ask them if they can send you a money order instead. Tell them that if they do so, you can ship the phone to anywhere they'd like. Also, if you think it'll help, you can offer to discount 3% from the total if they send you a money order -what you would've lost to Paypal anyway.

If they are unwilling to accept your offer, make a judgment call. Just because they are new to eBay doesn't mean that they are out to scam you. If you decide not to go through with the deal, apologize again for not being able to ship to them and move on...though you may get negative feedback from the buyer. Relist the phone and make it clear in your description this time that you will not ship to an unconfirmed address if they Pay via Paypal. Also, while you're at it, log onto your Paypal account and change your settings to block any payments coming from accounts with unconfirmed addresses...if you want to avoid those type of payments, that is....and the changes are never permanent so you can always change 'em back.

I know my response is a little long but I not only wanted to answer your question but possibly provide some addition information that may be helpful to you (or someone else) in the future. Good luck.

-Jose

 

[CrazedCat 10+ year member]

if you got the $ in your account.. he cant take it back

LOL. Keep thinking that.

1) Ship ONLY to confirmed paypal addresses

2) Get tracking or delivery confirmation numbers

Also, I BELIEVE Paypal requires buyer signature at delivery only for items over $250 in value to protect you under their seller agreement.

 

[aesoj 10+ year member]

LOL. Keep thinking that.
1) Ship ONLY to confirmed paypal addresses

2) Get tracking or delivery confirmation numbers

Also, I BELIEVE Paypal requires buyer signature at delivery only for items over $250 in value to protect you under their seller agreement.

Yep, signature confirmation only on items over $250.

Have you shipped yet?

-Jose

 

[twisztdauthorit 10+ year member]

close your paypal account, change your name and run with the $ to mexico?

 

[Prowler573 5,000+ posts]

close your paypal account, change your name and run with the $ to mexico?

Better have been one helluva phone...