PArt 2 of 2
At this time, Don and I had gone back and forth a couple of times about advertising on
DIYMA, and how I would like to handle the situation. We both recognized some what of a conflict but as the owner of the site, it was up to me to make the decision as to how I would proceed.
Eventually I had decided that it was in the best interest of Second Skin for me to ask him to remove the link from his Signature. At the time, he had an anchor link in his sig that pointed to his site, which is a permission granted only to
DIYMA vendors on our site. Since Don was not a paying vendor, and I had not presented him with the option, I felt it was best if he removed this link.
Well, he did remove the link, but not the words. So now, his sig had the name of his company, but lacked the ability to click it and get to his site.
I let this go for a few weeks or so, maybe longer, and again, reluctantly asked that he removed the signature completely.
He did, removed it, but he replaced it with something that I thought was a direct insult to me. Something to the effect of “I’d like to tell you that I work in the sound deadening industry, but
DIYMA won’t let me”. I took this as a sideways jab and again asked him to remove it. Now, after talking to him about it see where he was coming from. His point to me is that it was important to not hide behind screen names and be more forthcoming about our affiliations with the industry. Better that the members know that someone with a vested interest if offering advice. The more out in the open we are about our affiliations the better for the forum and the industry. But when he replace the link with the words that I saw as insulting me directly, I think I either asked him to remove it, or removed it myself. I think we did this dance for 2 or 3 sigs, but I can’t recall exactly.
So at this same time there were like, 2 or 3 members that saw the aftermath, and had no clue that we had been going back and forth, as far back as 6 or 7 weeks earlier. They saw that I snipped Dons sig and got pissed about it. A couple of them decided to be dramatic and add his site to their user signature in defiance of my wishes and decision. It is my thought that their line of thinking was something to the tune of, “ANT can tell Don to remove his sig, but I don’t work for Don so there is nothing ANT can do to me!”. That was my impression, especially since it was coming from a couple people that had been known to be very vocal about me and my
DIYMA history. I asked these few guys to please stop trying to stir the pot, and get under my skin (something that is quite easy to do as they well know) and just let it blow over. I explained that this was a
DIYMA issues, between me and Don and it was a business decision.
Well, these 2 or 3 guys kept up with the pot stirring and kept promoting dons site in their signature over the next few hours. I continually had to ask them to change their sigs because it they were obviously trying to be dramatic and start trouble. Each time they changed their sigs, it was with some sort of link to his site or a personal attack on me.
So I changed the sigs myself, and caught hell for that.
After about 3 go-arounds I banned one of the members for a week or so. Maybe I banned two members, but I think I only banned one at that time).
The next thing that happened is that some of these guys brought back old threads from years ago where I said I would not turn the forum in to a Second Skin site. Many were upset at the signature ordeal and started posting all kinds of drama, including calling me Hitler and the like. So I went through all of these threads that were getting bumped for the sole intention of causing drama, and cleaned them up. Personal attacks were deleted, one or two threads were locked, A couple of threads were deleted, and in one single case there was a legitimate reply posted by 89grand that I mistakenly deleted, thinking that it was part of the pot stirring antics that other members were contributing to.
Soon as I realized this, I sent him a PM with an apology asking him to repost it.
From there, the drama carried over to this forum where several upset members started in on the insults. They brought up these old topics that were long addressed and in my eyes, amended. But still hurt feeling, resentment and lost trust stings, so still the personal attacks and insults continue.
SDS – CLD Tile rip off
This one I catch a lot of hell for too.
Don came out with a product that is awesome. All of his testing lead him to the conclusion that many in the industry have known for years. Stronger foil + higher rubber content = better vibration damping.
When Don came out with the CLD tiles, I felt threatened. This was an awesome product that has a fierce marketing campaign. The 25% idea is very effective for its intended purpose and an easy to understand approach to noise treatment. The tiles are strong, effective and profitable. Just because I hold a slightly different view point of the 25% idea does not mean that I do not agree with Dons approach. Mine is not all that different from Don’s. I feel that 25% is the least you should do for a constraint layer damper, to reduce the harmonics in the sheet metal. The point of diminishing returns does kick in around 25-30% but that does not mean that the returns stop. I just means that the returns start costing more the higher you get. While 100% and 200% coverage is certainly overkill for most applications, there are some applications where 50%-80% are acceptable, especially when dealing with the insane amounts of energy that some of the SPL competitors place up on the sheet metal of their cars. Dons program works very well for its intended audience, but to apply the idea to every single person, in every single car and assume that they all have the same exact goals is asking too much from any one product. I am sure that I will catch hell for my stance from some of the more vocal forum members, but perhaps this is where we will simply not agree.
As far as me claiming that I invented the tiles method, this is untrue. I can not make this claim, and neither can anyone that has been in the sound deadening industry for anything less that about 20 years.
I have said this before, and many use it against me. I can see why some would think I implied that but I was not the one that created these things based on what I have said online, but really, all I did was leave out the finer details.
These patches were presented to me by my adhesive manufacture a couple of years ago. They had some left over material from another vendor that was very similar to our product only the patches were smaller than our sheets, and the foil was thicker. I got samples, and tested them out. These worked well, but I wanted to increase the adhesive thickness and try to get to a certain weight. We went back and forth with different butyl formulations a couple of times, and eventually I decided against taking their extra inventory, or going in the direction of the custom product. I can not speaker for Don, so I do not now if he sourced these on his own, or reinvented them, or was simply offered them from his vendor. He very well may have found a custom formulator and brought in the thick foil himself and started from scratch. That is a pretty good possibility. I honestly don’t know, or care, but what I do care about is having the best product in the industry. Second Skin has always had a reputation for being the best so as the owner of the company I had to react to the change in the market. I don’t expect everyone to understand or agree with my decision to come out with the SPL Tiles, but for me, it makes sense. The market changed, and unless I changed with it, unless I adapted to the competition I run the risk of losing out on a share of the market that I certainly enjoy owning, but obviously don’t enjoy sharing.
It was a business move that I made, and stand by.
The idea that I am greedy is decently true, but so might be any business owner that is out to turn a profit. The idea is to grow, not to shrink. If I did not want a better financial life for myself I would not have opened up shop. I would simply work for someone else, but that is not not an option fo rme. I am not college educated and not all that good at following direction. My options are limited, so it is best that I do what I know how to do.
When customers call, I give them my utmost attentiona nd go over a game plan for their car that makes sense to them, and to me according to their goals and budget. I often tell people that I am happy to sell them whatever they want, but alwasy steer peopll away from buying the wrong product for their applications.
Without a doubt I would do some things differently. I obviously made some bad decisions, and hold myself accountable for those.
The things I have brought up in this thread are all the major things I feel need to be addressed. Any other issues that that question my integrity, my character or my industry knowledge are not going to be addressed. I have said my peace and am not interested in defending my actions or my stance on the issues I have laid out above.
If anyone wishes to quote me line by line and rebut my account with quotes or links or accusations, I certainly expect that. Please do not expect me to go back and forth in this thread answering questions or offer explanations. All the explanations I want to give have been given. Many of the things I have done are in poor taste and are outright wrong. Diving in to my psyche to analyze anything beyond what I am comfortable talking about is pointless. I was wrong on several accountsaccept fault where it is due.
I hope that this is enough for some of my haters, fans, and new members that have no idea about why there is so much drama on this forum, around me and Second Skin over the last few months.
Thanks for reading
ANT