Kenwood KDC - X895 - Sirius Help

cuz7878

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I have a Kenwood KDC - X895 in dash radio installed in my Explorer. I just bought the head unit new and bought the sirius tuner for it also. I hooked everything up and the everything on the radio works except for the sat radio. When I scroll through the SRC and get to Sirius, it says Connecting and I cannot figure out why this is doing this. I had a different Kenwood radio installed prior to getting the X895 and it did the same thing. So I figure it has to be either the tuner or something with the antenna. I called Crutchfield and they are sending me a new tuner and receiver box so hopefully that cures the problem. If you have any suggestions, I would greatly appreciate your feedback.

 
Crutchfield sent me a new new tuner, receiver box, and antenna today and I hooked everything new up and I got the same result. I have the antenna located on the top of my explorer on the pass side, near the windshield.

 
i had an older kenwood deck in there and when i got to Sirius on that one, it said Connecting...and now it says the same thing on my x895. both decks requird the same tuner

 
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cuz7878

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