So many here can't see the road for their own noses is in the way. Everyone is so quick to say "hey you're getting ripped off, install it yourself" but you fail to realize that everyone DOSEN'T have the knowledge, gumption or even desire to install it themselves. They want to take it and pay to have it done and enjoy it, simple as that. If a problem arises then they can simply go back and have it warrantied and roll on, no muss no fuss, problem taken care of in the same day in most cases. No having to de-install it, pack it up, ship it off, possibly haggle with online vendor, wait for a return on in some cases a refurbished item not new, then get it re-installed. How much time has now elapsed.
True story and I see it on a daily basis; customer came into the store Friday, said that he needed to get his Rockford P1 12's warrantied, ok cool no problem, I just need your name. Customer gives it and I can't find him in our system. Customer say "oh I didn't buy them here, I bought them online from
Sonicelectronix", oh ok, well sir you will need to contact them to have them replace your subs. Customers says that Sonic told him to just bring them into any authorized Rockford dealer for warranty. People come on, that's about as bogus as it gets cause you all know that's just foul. What I did do though was work with the customer on a discount on a new pair of subs and had my guys go through his system and correct the mistakes in his install and properly setup his equipment at no extra charge. I'm pretty sure I gained a new customer for life here.
Now don't get me wrong, there is nothing wrong with being a diy'er, hell this industry was built by the DIY'er that came before us. What I do have a problem with is every time someone brings up going to a shop to have something done all the looney's come out the wood work about how EVIL shops are....get real. I personally do a lot of things for myself, I do most of all my own audio unless I'm just feeling lazy, I'm trying my hands at doing some of our home repair needs around the house but for the better part I hire a professional that's licensed and bonded cause if a mistake is made I want to be covered. I do simple things to my car (oil changes and such) but anything more I take it to a pro because I have no desire to learn it.
My point is this and I've said it many times before, this is the only industry that has nearly been wiped out by the "race to zero" and now you've got a large segment of people now believing that they know what pricing SHOULD be and what it SHOULD cost install this or that and now mouthing off.
I challenge any of you diy'er that are always popping off about buying online or having your buddy install it, to open a legit business, buy your product from the manufacturer's and distributors but SELL IT at internet prices and do INSTALLS at internet/diy'er prices. Pay ALL your stores bills each month, pay ALL your employees each month and still manage to pay yourself as well. Do all that and let's see how long you stay open! People there is a HUGE difference in doing installs in your backyard/garage for your friends and net-buddies while still living at home with mom and dad or even living own your and working a regular job and install for fun VS. doing this for a living and operating a storefront in the real world. The internet can't answer all of your questions and solve all your problems.....