indoaudio

hello
10+ year member

Junior Member
Is this company reliable ?

2 month ago i browsed throught ebay and found this company.

I like their stuff and i email indoaudio for price quote because i dont want to bid on ebay.

They quote me the total of 1K++ imcluding shipping to my country... (FAR EASTERN)

so i wired the money to them 4th of oct. it should take 3 days max to arrive. i even mail them my pic of my receipt and everything. Then they request 30$usd because i use wired bank transfer. Oh heck i send a money order to them straight away.

They had receive those money from the bank trace i refer from the bank i send to them.

Is 1dec now. Still my stuff haven arrive.!!!! 2 month ! jesus !

I called them (altought is expensive) but nobody ever answer the call.

I email them every week to ask about my stuff and they replied with funny question like....

when you bank in ,what is your order,i should give u the tracking number on tuesday,we will ship imidietly, item had been shipped, ebay is processing it now ??,what method did u send,ATM#? blah blah blah...

I gave him everything everything and they still keep asking me the same question for 2 month !

dont they keep their customer record? he cant even give me the tracking number.

i can paste my emai log here from day 1 i request the price quote till today.

Im being conned ? 99% of indo audio feedback is good on ebay.

why is this happening ? 1.5kUSD ! that's lots of money.

Anybody live near their office or shop that can help me to clarify this ? //content.invisioncic.com/y282845/emoticons/blow_up.gif.f2a780e8b12ae09e264cb01720b8dca2.gif

 
I dunno man, I've seen them around ebay and they seem reliable, but unfortunately you fall into the 1% of bad bad C/S. I would just keep calling, emailing for the product. I'm sure some of the time with a seller, they may have some billing, shipping, reselling issues, but two months is absurd. He should at the very least be honest with you.

I always recommend purchasing with a CC of ebay, cuz if you never receive the product you can get the Credit card company to go after him.

 
The problem is i cant get him to give me the tracking number as he promised.

If they use shipping method without tracking number (sea transport) (CHEAPER) , at least tell me.. i can wait .....but 2 month dont u think is a little bit OVER ? I'll wait till end of this month before i lodge report to Internet fraud with my mail log and my receipt.

Like lightbeing said at least they are being honest with me. Im ok with it. But they keep on pulling longer and longer. Like i said they didnt keep customer info. If they didnt how are they gonna give waranty with the item they sell ? //content.invisioncic.com/y282845/emoticons/blow_up.gif.f2a780e8b12ae09e264cb01720b8dca2.gif

If any guys live near them at least lend me a hand to help me. Im very sad to see my 2 month salary goes WOOOHOO like that... dont u ? Even my beard is 2 inch longer.

But i still had faith with them. But i had limit. //content.invisioncic.com/y282845/emoticons/peace.gif.2db28b618ed8d1964ebbe2f5021d2c39.gif

 
It took one week to get an amp from them here in Canada. I don't know what kind of calendar you are working off of by from Nov 4 to Dec 1, its not even a month yet. Just be patient, and depending where you are, it may take 6 weeks.

 
so now you sent the money in April? 8 months ago? LOL //content.invisioncic.com/y282845/emoticons/wink.gif.608e3ea05f1a9f98611af0861652f8fb.gif JK....I know what you mean

 
so now you sent the money in April? 8 months ago? LOL //content.invisioncic.com/y282845/emoticons/wink.gif.608e3ea05f1a9f98611af0861652f8fb.gif JK....I know what you mean

I was about to bash you for being an ignorant American, then I read the rest of your reply //content.invisioncic.com/y282845/emoticons/thumbsup.gif.3287b36ca96645a13a43aff531f37f02.gif

 
Tell me what should i do ??? Is getting worst

here's a part of the email log till today

today reply is

Will get this out AGAIN Tuesday.

We appreciate the inquires and business,

Ravi

Operations Manager

-----Original Message-----

From: James Iha []

Sent: Friday, December 03, 2004 4:11 AM

To: Sales@indoaudio.com

Subject: RE: DID you send my item ?????????????????

Yes i haven got my item yet i've waited almost 2 month since the first day i

banked in the money to you. That's why im asking for infomation when is the

ITEM being shipped. And what method.

They shipment IS TO MALAYSIA.

Under Name

XXX XXX XXX

944 XXX XXX XX

***** XXX XXX XX.

XXXXXX

ITEM im ordering is

XXX

XXX

XXX

XXX

Cows Are Great when you eat the Beef

>From: "Indo Audio Electronics"

>To: "'James Iha'"

>Subject: RE: DID you send my item ?????????????????

>Date: Thu, 2 Dec 2004 22:58:42 -0800

>

>Yes, the full order never has been received?

>

>We appreciate the inquires and business,

>

>Ravi

>Operations Manager

>

>-----Original Message-----

>From: James Iha []

>Sent: Thursday, December 02, 2004 10:44 PM

>To: Sales@indoaudio.com

>Subject: RE: DID you send my item ?????????????????

>

>May i know the date of the item shipped ? it's ok if you dont have the

>tracking number.

>

>I just wanted to know when is it shipped. and Using what method.

>

>thanks looking foward for your reply.

>

>

>

>

>

>

>

>

>Cows Are Great when you eat the Beef

> >From: "Indo Audio Electronics"

> >To: "'James Iha'"

> >Subject: RE: DID you send my item ?????????????????

> >Date: Wed, 1 Dec 2004 00:01:18 -0800

> >

> >Yes that was processed quite some time ago.

> >

> >We appreciate the inquires and business,

> >

> >Ravi

> >Operations Manager

> >

> >-----Original Message-----

> >From: James Iha []

> >Sent: Tuesday, November 30, 2004 11:46 PM

> >To: Sales@indoaudio.com

> >Subject: RE: DID you send my item ?????????????????

> >

> >

> >

> >

> >

> >Ebay ???? i didnt bought your item on/from ebay.

> >

> >???????????? Is all Messed Up.!

> >

> >May I know what shipping method did you use ?

> >

> >Did you ever send this item to And address in Malaysia ?

> >

> >Or did you ever take this order ????????

> >

> >

> >

> >

> >

> >

> >

> >

> >

> >

> >

> >

> >

> >

> >

> >

> >

> >

> >

> >

> >

> >

> >

> >

> >

> >

> >

> >

> >Cows Are Great when you eat the Beef

> >

> > >From: "Indo Audio Electronics"

> > >To: "'James Iha'"

> > >Subject: RE: DID you send my item ?????????????????

> > >Date: Tue, 30 Nov 2004 21:47:33 -0800

> > >

> > >Yes, should be processed on eBay systems

> > >

> > >We appreciate the inquires and business,

> > >

> > >Ravi

> > >Operations Manager

> > >

> > >-----Original Message-----

> > >From: James Iha []

> > >Sent: Tuesday, November 30, 2004 5:50 PM

> > >To: Sales@indoaudio.com

> > >Subject: RE: DID you send my item ?????????????????

> > >

> > >

> > >its tuesday. is the tracking number ready?

> > >

> > >

> > >

> > >

> > >

> > >Cows Are Great when you eat the Beef

> > > >From: "Indo Audio Electronics"

> > > >To: "'James Iha'"

> > > >Subject: RE: DID you send my item ?????????????????

> > > >Date: Mon, 29 Nov 2004 19:18:12 -0800

> > > >

> > > >I will confirm tracking on this Tuesday

> > > >

> > > >We appreciate the inquires and business,

> > > >

> > > >Ravi

> > > >Operations Manager

> > > >

> > > >-----Original Message-----

> > > >From: James Iha [mailto:]

> > > >Sent: Monday, November 29, 2004 7:06 PM

> > > >To: Sales@indoaudio.com

> > > >Subject: RE: DID you send my item ?????????????????

> > > >

> > > >So did you check the shipping tracking number for me ? thanks

> > > >

> > > >

> > > >

> > > >

> > > >

> > > >

> > > >Cows Are Great when you eat the Beef

> > > > >From: "Indo Audio Electronics"

> > > > >To: "'James Iha'"

> > > > >Subject: RE: DID you send my item ?????????????????

> > > > >Date: Wed, 24 Nov 2004 23:14:43 -0800

> > > > >

> > > > >I can look it up on Monday, we are closed for the Thanksgiving

>Holiday.

> >

> > > > >

> > > > >-----Original Message-----

> > > > >From: James Iha [

> > > > >Sent: Wednesday, November 24, 2004 8:59 AM

> > > > >To: Sales@indoaudio.com

> > > > >Subject: RE: DID you send my item ?????????????????

> > > > >

> > > > >Thank you for your co-operation.

> > > > >

> > > > >Any tracking number ?

> > > > >

> > > > >

> > > > >

> > > > >

> > > > >

> > > > >

> > > > >Cows Are Great when you eat the Beef

> > > > > >From: "Indo Audio Electronics"

> > > > > >To: "'James Iha'"

> > > > > >Subject: RE: DID you send my item ?????????????????

> > > > > >Date: Tue, 23 Nov 2004 22:00:21 -0800

> > > > > >

> > > > > >Yes, it already shipped.

> > > > > >

> > > > > >We appreciate the inquires and business,

> > > > > >

> > > > > >Ravi

> > > > > >Operations Manager

 
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