Head unit keeps turning off sound but not bass

[Jaxon88]

I have a Kenwood KDC-BT742U and everytime I turn up the volume the bass seems to shake it or something and it turns off the sound, the bass is still there, the head unit is still on, its not reading protect mode, but sometimes when I just gently flick the front of the radio the sound will come back. I checked the wires in the back of the head unit and they all seem fine. Any help would be greatly appreciated! If I have to buy a new radio I will, this one came with the car and I'm broke af rn so if I don't have to buy a new one and I can just fix this one that would be great! Thanks guys.

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[hankhowdy1]

I've had this issue with my aftermarket stereo when my front stage was shorting to the chassis. Only the sub stage was staying on.

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[joinaunion]

Sounds like the faceplate is lose. Try putting a small folded piece of paper behind it and try again.