Okay, here's my snide comment now.
Show me a new car dealership that doesn't have a service department and I'll call that car superior to all others. Until then, they all break.
All I know is that, my wife has had her car for almost 4 years now. I also know that if anything breaks in the next 6 years it's still covered under warranty. I think I can live with that. That's standing behind a product and your customers.
Oh, and you want a ***** of a car to install a stereo into, try a BMW, Audi or any other high priced offering. Go ahead and call them crap as well.