External USB hard drive gets "NA DEVICE" on my Kenwood KDC-BT555U

[matticus]

I have a usb powered external hard drive (toshiba canvio 3.0 plus) and when I plug it in via USB to my Kenwood KDC-BT555U I get the NA DEVICE message and am unable to browse or play any music from the device.

Anyone know of a fix to this, or if I need a different hard drive? I think this one installs some plug and play driver into the computer so that could be an issue. Anyone got an idea as to how I can use an external hard drive with my head unit?

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[d77543020 10+ year member]

the usb drive does not have enough power to run a hard drive that big most decks dont,i know the new pioneer decks are supposed to have a stronger usb output

 

[naughtyca 10+ year member]

he is correct, you can run a usb reader to use an sd card but can't do hard drive. the power acoustik, soundstream ingenix models should be able to run external hard drives but not sure how well