Expect DHL quality to drop to UPS level

[bumpin buick 5,000+ posts]

http://money.cnn.com/2008/05/28/news/companies/ups_dhl.ap/index.htm?postversion=2008052810

Looks like DHL wont be any better than UPS now

Click to read more...

 

[brtnboarder3241 5,000+ posts]

it never has and never will be

 

[Supergumby5000 5,000+ posts]

DHL is probably one of the worst experiences of my life.

Every time i get something from DHL, i get a call from one of my 10 neighbors (thankfully they are all nice and honest) that i have a package on their doorstep...

 

[brtnboarder3241 5,000+ posts]

dhl sucks more penis than brittney spears

 

[mrogowski 5,000+ posts]

OH NO!! //content.invisioncic.com/y282845/emoticons/crying.gif.ec0ebefe590df0251476573bc49e46d8.gif

 

[bumpin buick 5,000+ posts]

Well as far as shipping issues, they are the one company I have not had any CA damage from yet

 

[sundownz Pro Seller]

I was considering switching to DHL.

UPS just denied the only damage claim I've ever filed with them. So unless my rep calls me back and they pay it they can say goodbye to 100% of my business to UPS Small Package and UPS Truck Freight.

 

[bumpin buick 5,000+ posts]

I was considering switching to DHL.
UPS just denied the only damage claim I've ever filed with them. So unless my rep calls me back and they pay it they can say goodbye to 100% of my business to UPS Small Package and UPS Truck Freight.

A few months back I had a MT shipped to another member and UPS clearly beat the crap out of the package. They even attempted to tape it back up. I had Inusurance on it and everything and they still dropped my claim after making me wait for 3 weeks. Their final words were something like "Theres not enough evidence to show it is indeed UPS's fault."

I just hope DHl doesnt turn out like that

 

[yunvme666 10+ year member]

yea dhl has been faster and safer for anything big or small ive sent out ever....cant say that for ups or fedex.......

 

[sundownz Pro Seller]

A few months back I had a MT shipped to another member and UPS clearly beat the crap out of the package. They even attempted to tape it back up. I had Inusurance on it and everything and they still dropped my claim after making me wait for 3 weeks. Their final words were something like "Theres not enough evidence to show it is indeed UPS's fault."
I just hope DHl doesnt turn out like that

UPS owns their own insurance company. They pocket the money if they don't pay.

DHL, or at least the sub-contractor for them I spoke to, insured through Zurich. So, it's no money out of their pocket if your claim is paid.

We'll see what UPS says when my rep calls back... DHL is next on the list, then FedEx if they **** too.

 

[bumpin buick 5,000+ posts]

UPS owns their own insurance company. They pocket the money if they don't pay.
DHL, or at least the sub-contractor for them I spoke to, insured through Zurich. So, it's no money out of their pocket if your claim is paid.

We'll see what UPS says when my rep calls back... DHL is next on the list, then FedEx if they **** too.

I am to assume after reading this article that DHL will still have its same sub-contracted insurance company so maybe that part of their quality wont go down

 

[mrogowski 5,000+ posts]

I was considering switching to DHL.
UPS just denied the only damage claim I've ever filed with them. So unless my rep calls me back and they pay it they can say goodbye to 100% of my business to UPS Small Package and UPS Truck Freight.

They lost my support long ago.

My final straw with them was when they crossed the paperwork on two different orders that went out at the same time. Of course, when they go to "correct" the issue, they couldn't contact the person who received the more expensive product to do the swap out with the cheaper one he actually bought.

In the end they (UPS) damaged the cheaper unit and sent it back to me, on my bill of course. I ended up having to send out a second more expensive unit to the person who actually purchased it.

Oh, and it wasn't the first time they crossed two orders on me either. It was however the last.

 

[mrogowski 5,000+ posts]

FedEx is just as bad BTW //content.invisioncic.com/y282845/emoticons/fyi.gif.9f1f679348da7204ce960cfc74bca8e0.gif

 

[mazzasec 5,000+ posts]

I work at fedex i admit we ****

 

[mrogowski 5,000+ posts]

Purolator/DHL was my only salvation for shipping //content.invisioncic.com/y282845/emoticons/crap.gif.7f4dd41e3e9b23fbd170a1ee6f65cecc.gif