Do I have a right to have shipping charges refunded as well?

[bikinpunk 10+ year member]

Long story short:

I ordered some camera parts last Sunday afternoon from an online store.

I realized the next morning that I ordered the wrong sizes and e-mailed the company immediately to tell them either change the order to the appropriate parts, or cancel it altogether and I would re-order. I get an e-mail back 2 hours later saying they had already sent the order out and to refuse the item when it arrived at my house. Well, FedEx didn't have a signature requirement, and I wasn't there to refuse. So, I then had to pay to get it sent back.

I just got my refund today for the purchase, without the initial shipping costs ($17). Do I have any basis to write the company and demand I be re-imbursed for my shipping charges since I had tried to cancel the order(the initial, not for sending it back; I'm willing to eat that $5)? I'm kind of pissed, but I guess it's my own fault. What do you think?

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[djman37 5,000+ posts]

i think since it was your issue, no on shipping reimbursement.

 

[Scoobydoo 5,000+ posts]

your the dumbass that ordered the wrong shit and your unhappy because they shipped the items too fast and you couldn't cancel in time

take the hit on shipping and pay attention to what you are ordering next time

 

[whitemax 10+ year member]

As stated, you should take the hit for the shipping charges......

 

[pimpedout97x]

thats quality shipping though, 2 hrs after ordering and its already shipped lol

 

[Mugen 10+ year member]

I agree, you ordered, they shipped, not their fault.

 

[ace_800 5,000+ posts]

Could have taken it back to Fedex unopened and refused it. Wouldn't have cost you to ship back.

 

[bikinpunk 10+ year member]

Nearest fedex is 30 miles away.

Scooby, take it easy man. You're right, but ouch!

 

[iamamp3pimp 5,000+ posts]

you can request it, but they probably wont do anything for you.

 

[bikinpunk 10+ year member]

I ordered the product nearly 24 hours before it was shipped.

"I realized the next morning that I ordered the wrong sizes and e-mailed the company immediately to tell them either change the order to the appropriate parts, or cancel it altogether and I would re-order. I get an e-mail back 2 hours later saying they had already sent the order out and to refuse the item when it arrived at my house."

 

[Spac3d 10+ year member]

It is your fault, you should eat the shipping.

 

[Scoobydoo 5,000+ posts]

lol. Sooo violent.

nah just not gonna suger coat my response

make a mistake, pay for it, simple