Damaged MT, Thanks UPS

[InhumanAcura 5,000+ posts]

fedex just broke an mt i sent to someone on the forum //content.invisioncic.com/y282845/emoticons/frown.gif.a3531fa0534503350665a1e957861287.gif

 

[PESteele 10+ year member]

well if you look at the handling picture youull see whos handling it which explains alot

 

[PESteele 10+ year member]

how do you buy insurance can it be done on the internet

 

[bjfish11 5,000+ posts]

you buy the insurance when you ship the item. I would imagine you could do it online.

 

[PESteele 10+ year member]

it didnt offer it to me

 

[bjfish11 5,000+ posts]

how did it not? It cost you like an extra $.80 per $100 of insured value.

Just go the the ups store and drop it off, when you fill out the tickets tell them you want it insured.

Better yet, boycott UPS they ****, go with DHL

 

[SqUaReD 80 10+ year member]

Well, still better than FedEx. At least UPS fixes their mistakes.

 

[02parkave 5,000+ posts]

good luck with the subs- ive enjoyed them- but, its time to move on to bigger and louder things //content.invisioncic.com/y282845/emoticons/wink.gif.608e3ea05f1a9f98611af0861652f8fb.gif

 

[bjfish11 5,000+ posts]

Well, still better than FedEx. At least UPS fixes their mistakes.

please explain.....Because i lost over $500 on these things thanks to UPS

 

[svtf]

yea ups does ****, i use to work there, and refuse to ship anything with them, cause i have seen the carnage first hand. people use to play games with the boxes and stuff, its a bunch of disgruntled people working there, of course the box is gonna be banged up, but what does ups expect? UPS blows

 

[creyc 10+ year member]

I totally agree with you guys. Unfortunately UPS is also the defacto standard for shipping any and everything in this country, so that makes it tough.

I used to regularly ship my mountain bike across country and then catch a plane and go riding for the summer. Got a bike box from a shop, tons of padding, basically packed it up better than a manufacturer ships a bike all the way from taiwan. Of course I insured the crap out of it, knowing full well of UPS's capabilities for destruction.

The problem is that the larger the box, naturally the heavier they expect it to be. This is a huge box that weighs only 37lbs, yet they carry it around with a forklift. Well they missed, and put one of the forks through the box, cutting a large section of the frame. Boy was I pissed.

So i got ahold of UPS and my local bike shop (to estimate value) and they inspected it at the shop. Of course they wanted to deny it, i was actually grateful for a very good argument from the guy who owns the bike shop and sees hundreds of bike boxes a week. I would think it impossible to deny me, when a bloody obvious fork-shaped hole it cut smack through the whole box. //content.invisioncic.com/y282845/emoticons/mad.gif.c18f003ab0ef8a0d9c27ca78d77a6392.gif

In the end they footed the bill for my replacement frame, $2400 at that. //content.invisioncic.com/y282845/emoticons/biggrin.gif.d71a5d36fcbab170f2364c9f2e3946cb.gif But god the trouble you have to go through to get there...

 

[bjfish11 5,000+ posts]

This thread is pretty old, look at the dates.....

 

[BassAddictJ 5,000+ posts]

silicone can probly fix that little hole.....i was expecting something HUGE....ups pwned my 20.1 yesterday....and it's 7:50am and im on the phoen wiht them now...****ers

 

[nVRuckus 5,000+ posts]

pwned my the old threads

 

[PatFitz9 10+ year member]

this is just getting out of hand... some people should take a tutorital before posting