yeah, well I'm not going to refund his money unless I have actual proof that it got lost/stolen/whatever. Because whenever my subs got stolen all they gave me was an empty package. So something came just nothing in it.
I don't feel like he's lying because he's been very understanding throughout this whole ordeal. However, my g/f is kind of on your side saying "he should put more effort into it by going up to his local store."
I dunno, worse comes to worse they will just send it back to me and I'll ship it via UPS.