Brand New Kinetik Battery sitting low on voltage

12.5 seems very low. I would ask them if they had a "birth" sheet or any kind of data to show how old it is. Probably will not have a birth sheet but its worth a try.

 
op you definetly need to charge it when i recieved mine it was sitting at 12.85 so charge it and see if it continues to drop to that same voltage then return it back for a replacement

 
Yeah, thats pretty low for a new battery. I'd send Sonic an email before I do anything. I wouldn't wanna be stuck with a subpar batt because I charged it before contacting the company to see if they would do anything.

 
I would not touch it call Sonic and go from there if they say charge then I would but until then leave it alone cause like said above u go messing with it and it still want hold a charge they can come back with well it must have been something you did. Call them today..

 
This is what I got from customer service,

"We apologize but please understand that these batteries do sit for some

time at the manufacturers location then ours until sold. Although the

item is know where near its expire date it can lose some voltage from

sitting, you can put the unit on a charger for a couple of hours if you

want those extra points."

 
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