They actually did set the gains again after removing the LOC. But, you're right...they didn't do it correctly or precisely. I actually just verified that using a DMM that I borrowed from a friend. I looked up the instructions for setting the gain on the 1000/1 on page 14
of this pdf
I created a cd with 40hz, 45hz, and 50hz 0db sine wave test tones repeating one right after the other and I set the head unit at 3/4 of the max (the max is 60 so I set the head unit at 45).
However, when I hooked the DMM up to the the subwoofer outputs according to the diagram and set the DMM to AC Volts, I get readings between 91 and 98 volts (depending on where I move the gain). I can't get the volts to drop below 91 even when turning the gain all the way down. Why wouldn't the volts be dropping down to zero when I have the gain all the way down? The target voltage for the 12w7 is 54.7 volts since it is 3 ohms. This must be the problem and the reason for why my sub blew out (the amp is putting out 91-98 volts when the head unit is on 3/4 volume and the sub should only be getting 54.7). For some reason, the head unit is putting out too much signal. I have all the settings on the head unit on standard (bass on standard, EQ off, loudness off, etc). I also tried turning the bass boost setting off on the amp and this didn't change anything. Interestingly enough, when the head unit volume is set to 20 (1/3 of the max), the voltage reads around 70 (69.8).
So...looks like the shop is at fault for letting me drive away with the amp putting 92-98 Volts to the sub at 3/4 head unit volume when the sub was expecting 54.7. But, more importantly, how do I get the voltage down to 54.7? Why is the amp still putting out 92 volts when the gain is all the way down at 3/4 head unit volume? I am very confused.
Any help would be appreciated.
Here is a picture of the DMM being read with the gain all the way down:
http://img196.imageshack.us/img196/1997/dmmpic.jpg