Blackberry issues on Alltel

[Hintzyboy 5,000+ posts]

So I just signed up for Alltel service today, ulimited data, messaging, etc included, but when I go to set up my Blackberry Curve, I have no browser application and there is no option to set up a personal e-mail address. I tried to set up the e-mail online, but the Blackberry site says the ESN is registered under a different carrier, even though the phone is brand new. The only thing I can think of is that it might take a couple days for all the features to activate on the account, which is holding up the setup.

Anyone who has experience setting up Blackberries, especially on Alltel, please help me out.

Thanks,

Aaron

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[infamous_e46 5,000+ posts]

No setup wizard ??? And the browser is the little globe with the arrow going around it and you click the blackberry menu button and choose go to and enter the web address

 

[Hintzyboy 5,000+ posts]

No setup wizard ??? And the browser is the little globe with the arrow going around it and you click the blackberry menu button and choose go to and enter the web address

There is a setup wizard, but when I get to the e-mail part, the only options it gives me are Enterprise Server and Skip E-mail Setup.

And I know what the browser icon is supposed to look like, but it isn't there. When I go into the settings, it says that Blackberry Internet Service is not connected

 

[infamous_e46 5,000+ posts]

Look on the bright side maybe u got the bb that can connect using wifi

 

[infamous_e46 5,000+ posts]

Look on the bright side maybe u got the bb that can connect using wifi

 

[bigbangtheory 5,000+ posts]

Gotz me, my wifes sister has both the Curve and the storm and never had any waiting to setup apps and what not. Least I don't think. I could give her a call and ask her, but she is an uber *****!

 

[systemdesignz]

I've got the blackberry curve, the best advice for you is to get with the shop you bought it from and have them set it up. I'm with sprint and their customer service is great, they helped me setup internet and e-mail on my phone. You can actually browse the forums from the phone too, it's pretty cool, you get some lag sometimes but overall it's great. Nice phone by the way.

 

[LiquidClen 10+ year member]

the reason why your browser hasn't appeared is because they are not showing the data plan on your account. call them and tell them your browser isn't there and they'll fix it so you can go online. after that your email SHOULD appear as well

 

[Macklessdaddy 10+ year member]

the reason why your browser hasn't appeared is because they are not showing the data plan on your account. call them and tell them your browser isn't there and they'll fix it so you can go online. after that your email SHOULD appear as well

The browser is a part of the os,it has nothing to do with alltel,op head over to crackberry.com,they will have you up in running in no time.

 

[traksta15 10+ year member]

I work for us cellular and when someone buys a blackberry they have to be connected to the blackberry services. The phones USUALLY connect by themselves but if they don't we have a number we call, I don't know if these people are strictly for us cellular, I could pm you their number, if this doesn't work, call alltell customer service.

 

[GearGuy2001 10+ year member]

Look on the bright side maybe u got the bb that can connect using wifi

Nope thats the tmobile curve (8320) I think alltel is cdma and uses like the 8310

 

[Hintzyboy 5,000+ posts]

Called alltel again tonight and finally got someone to answer. Ended up having to go into "host router table" in advanced options and register the phone that way. Then I pulled the batt on the phone and did a hard reset and everything is as it should be now. Posting this from the phone by the way (although I'm using Bolt Browser instead of the native one).

 

[jmiller0526 10+ year member]

The browser is a part of the os,it has nothing to do with alltel,op head over to crackberry.com,they will have you up in running in no time.

actually it has alot to do with alltel, if the phone is provisioned right by alltel the blackberry wont show the browser or the email set up....

 

[LiquidClen 10+ year member]

The browser is a part of the os,it has nothing to do with alltel,op head over to crackberry.com,they will have you up in running in no time.

Considering I have faced this issue first-hand before...

actually it has alot to do with alltel, if the phone is provisioned right by alltel the blackberry wont show the browser or the email set up....

At least someone isn't a dumbass //content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif