AT&T Wireless Users - READ ME - Account Privacy Issues

[pcolasfinest 10+ year member]

To be able to discuss any info on your acct, the caller must identify 1 of several different acct specific bits of info, such as your customer code(last 3-4 numbers after your phone number on your bill); last 4 of ssn; amount of last payment; and/or password if there is one on the acct. I should know, I work for AT&T cust service. The same should apply for the Wireless department as well.

since i don't feel like calling cs, i will ask, how come i was eligable for an upgrade last monday but now i'm not elegable for one until 12/28?

 

[Randy Savage 5,000+ posts]

Who let you back?

That was a long ban...what was that, 6 months?

Are you still a cockbag, or have you grown up since your ban?

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[Ignatowski 5,000+ posts]

AT&T is one of the worst companies in the country,I just wish you knew that

before you signed up for thier wireless service......

You have rights,they are supposed to protect your account and ask the proper

information before providing any customer care when a so called subscribers calls in

I would close up your account and move to a more reputable company personally

 

[MikeofTulsa Moderator]

since i don't feel like calling cs, i will ask, how come i was eligable for an upgrade last monday but now i'm not elegable for one until 12/28?

are you speaking about your wireless acct? I'd have to see your acct before i could answer that question.

 

[tRidiot 10+ year member]

I would close up your account and move to a more reputable company personally

When it comes to cellular service, there is no reputable company... that's like asking who is the most trustworthy politician...

 

[faulkton 5,000+ posts]

i'm sure this guy is going to bring down ATT like David took down Goliath.

 

[pcolasfinest 10+ year member]

AT&T is one of the worst companies in the country,I just wish you knew thatbefore you signed up for thier wireless service......

You have rights,they are supposed to protect your account and ask the proper

information before providing any customer care when a so called subscribers calls in

I would close up your account and move to a more reputable company personally

yes i have heard of stories of people calling in customer service, ask them if so and so has an account, and the cs agent goes and tells them their number, without even asking who they are.

 

[Flipx99 5,000+ posts]

i'm sure this guy is going to bring down ATT like David took down Goliath.

All it took was that one fellow to make a video of him trying to cancel his service with AOL to cause all kinds of uproar.

 

[elementxero 10+ year member]

What could they possibly get that would matter? They aren't going to give out your social over the phone or anything.

"Hi I'm so-and-so, can you tell me my social security number?" Um, no.

Oh noes, someone knows that I drunk dialed my ex last week and the phone number of my parents!

 

[faulkton 5,000+ posts]

All it took was that one fellow to make a video of him trying to cancel his service with AOL to cause all kinds of uproar.

Did you read his blog entries?

He will create no such uproar.

 

[elementxero 10+ year member]

Did you read his blog entries?
He will create no such uproar.

Pretty active forum too.

Top poster is him with 14 posts.

 

[eli07 10+ year member]

Dont feel bad, my wifes car was broken into and had her purse stolen out of the floorboard. (Stupid I know, but uncommon in a very nice gated neighborhood.) They got the credit cards, gas card, driverslisence and sc, address book with friends from high school, and more. Needless to say the "wait" to report the cards stolen was 139 minutes. Time the 139 minutes was up they had already ran up $2700.00 on the credit card, and over $300. on the gas card dont ask me how you use $300. in gas in a couple hours?