rofl you guys blow away and restore machines with "antivirus xp"? Rouge remover will get rid of most infections, then some simple manual cleanup. Takes less time than backing up/formatting and reinstalling.
First of all, they usually don't just have Antivirus XP, they have a boatload of shit ...
Second, it takes like 2 hours and ensures they get a computer back that's not infected.
Third, we can work on other computers while it's backing up and restoring since it's doing its own thing for the majority of the time.