i dont think thats what they are saying. the problem is that every box ups delivers looks like its been droped out of the truck. every package i got from ups has a big impact spot on it like it was droped or sat on.It's easy to blame UPS for stacking smaller boxes on top of a larger box. No one seems to want to blame the asshat that packed it. I can easily go down in my building and buy a UPS box and half *** pack it. That does not mean they should take the blame for a shitty packing job. It's good your shit got there in one piece, but whomever you bought those from should have packed them instead of trusting your subs to some douche that gets paid by the hour.