Alpine PDR-F50 red light, no sound

[EFD307]

Last night on my way into work everything but my sub cut out, this happened once before months ago and when I restarted my car it was fine. I got out this morning 12 hours later and started her up to find I had the same problem, no sound coming from anything but the sub(different amp, but running off the same preamp). The blue light on the sub briefly lights up when I turn the car on but then goes to red. I'm using the Audio Control LCQ1GRAY as a preamp/LOC. Anyone know what this means for me?

Edit: I do see there is a recall out on this amp for a failed PCB, I bought the amp new from amazon who no longer sells that model but have a local shop who is an authorized retailer. Would they be able to just swap it out as noted in alpines notice? (http://www.alpine-usa.com/recallpdr)

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[EFD307]

On another note, I happened to buy this amp off amazon, will Alpine still recall the product purchased from an unauthorized retailer?

 

[Louisiana_CRX 5,000+ posts]

it sounds like a pcb fault

 

[garychoffmann 10+ year member]

Alpine will probably cover it but you will have to send it to them or amazon. A dealer may be nice and do it for you, but I wouldn't count on it. Your best bet is to call alpine and ask them how to get it replaced. None of us work there and we don't know their policies for dealing with the recall.

 

[EFD307]

The Amazon seller I purchased from advertises a 1 year warrenty on all their products so I'm going to try and get a refund. Already overnighted the replacement, pdx f4 will 've swaping them out tomorrow. I contacted alpine and they actually will still cover the amp. But I'm about to leave for a pretty long trip and it would **** to not be able to listen to anything on a 7 hour drive. So, if anyone else encounters this problem, Alpine will replace it no matter here it was purchased from.