Alpine IVA-C800: problem with motorized screen

[nufo]

I currently have an IVA-C800 monitor but unfortunately I have a problem. Everything works EXCEPT for the screen not being able come out. When I push the "open/close" button it beeps like normal but the monitor does not come out. I'm assuming it's the motor that no longer works but I wanted to get your input. Maybe some of you have encountered the same problem. And if so, did you try to fix it? Is there anyway to manually pull out the screen without breaking it? I'd greatly appreciate any input! Thanks

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