Bullshit it is broken it was fine when it left here and nothing was broken the brackets yes i forgot to send them and have them ready to go. There was nothing s=wrong with that changer at all not a peice of **** and everyone recieved what they paid for maybe a little late but received it on all fronts. Did you even plug it in to the head unit ande reset it, maybe the discs moved in shippng and it worked fine. You have to plug it into the head unit and it will reset did you know or even try that? Alotof talk for someone that hasnt even plugged it in. And if you didnt want to pay the $70 yu should have told me that that was up to you. I will refund you $10 bucks if i or you mis understood. There is nothing wrong with that changer. Plug it in! And noNismos14 we have dealt before with no issue and tyler can tell you what he recieved was no issue, perhaps you are the scammer not me!