What's isn't working? I've never had problems sending them e-mails (getting them to respond is another story).
Your best bet is to call and talk to them on Tuesday. If you're patient Chad has given me some great technical responses to my e-mails (but it can take a couple weeks).
Or you can just ask on the forum, and maybe someone can answer //content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif