Twilightzone
Junior Member
Bought a Nakamichi CD400 from them direct. Should have gone through their Amazon account for guarantee. So after 6 months the CD is skipping. Playing music for 30 minutes the unit is so hot the CDs come out hot. I am using the onboard amp so they tell me that my speakers are inefficient and it is overloading the HU. Then the CD won't play when it's cold out (New England) or when it's hot (summer).
How is it that a HU cannot drive a set of component speakers after boasting a powerful onboard amp?
So I remove the unit and send it to Woofersetc. After chasing them down after not answering my emails, they tell me I owe them $20 since their techs can't find anything wrong with it. So I proceed to detail what's wrong and they'll look into it more. After chasing them down again via the phone as they won't respond to emails, they tell me yes indeed the unit skips and they will be sending a new one. No apology for being wrong or anything.
Now I see threads online from other CD400 owners who had the same issues.
Anyhow, I cannot recommend Woofersetc for their poor communication and poor tech support.
-TZ
How is it that a HU cannot drive a set of component speakers after boasting a powerful onboard amp?
So I remove the unit and send it to Woofersetc. After chasing them down after not answering my emails, they tell me I owe them $20 since their techs can't find anything wrong with it. So I proceed to detail what's wrong and they'll look into it more. After chasing them down again via the phone as they won't respond to emails, they tell me yes indeed the unit skips and they will be sending a new one. No apology for being wrong or anything.
Now I see threads online from other CD400 owners who had the same issues.
Anyhow, I cannot recommend Woofersetc for their poor communication and poor tech support.
-TZ