VERY VERY strange computer problem..

[Pistonsfan70 10+ year member]

And YES that is my girlfriend!

 

[sumone 10+ year member]

Don't copy paste from here. Just type it in....

1. start command prompt.

2. type "telnet charterone.com 80" [enter]

3. if the command prompt screen goes blank, you were able to connect.

4. type in "GET / HTTP/1.0" & hit the [enter] key twice.

5. Anything come up?

Also try this at the command prompt: "nslookup charterone.com" [enter] if the last line doesn't say:

Name: charterone.com

Addresses: 128.11.152.178, 128.167.128.254

Then you have a DNS problem. 99% of time you (the end-user) need not worry about DNS. The other computer could just be loading the page from the cache.

The purpose of telnet is to see the real TCP connectivity without a browser trying to parse & render it's interpretation.

You could also try "pathping charterone.com" which is just the same as tracert except it pings each router in the path for about 5 minutes nonstop to determine package loss at each router. You should generally get less than 2% package loss (even that's kind of high, 0 is really what you're looking for). You would only worry about the first few and last few hops as the first are ISP-related and the latter are web-site related. The ones in the middle are the big name internet backbone people (like Level3, akadns, and atdn) which would have the least amount of problems.

Does you have a proxy server configured?

 

[Pistonsfan70 10+ year member]

It said "could not open up connection to the host on port 23:connect failed

slookup charterone.com" [enter] if the last line doesn't say:

Name: charterone.com

Addresses: 128.11.152.178, 128.167.128.254

that did work and it said the address

Thanks for your help so far... what does this mean? Is it not a DNS problem?

 

[sumone 10+ year member]

Make sure you include [space]80 on the telnet request, else it uses 23.

 

[Pistonsfan70 10+ year member]

I did....//content.invisioncic.com/y282845/emoticons/frown.gif.a3531fa0534503350665a1e957861287.gif

 

[Pistonsfan70 10+ year member]

Any other ideas? I told you this was a WEIRD problem!!

 

[Pistonsfan70 10+ year member]

????????????????

//content.invisioncic.com/y282845/emoticons/frown.gif.a3531fa0534503350665a1e957861287.gif//content.invisioncic.com/y282845/emoticons/frown.gif.a3531fa0534503350665a1e957861287.gif

 

[faulkton 5,000+ posts]

ask in the dslreports.com forums

 

[sumone 10+ year member]

I did....//content.invisioncic.com/y282845/emoticons/frown.gif.a3531fa0534503350665a1e957861287.gif

No offense, but you couldn't have done it right if it said couldn't connect on port 23. Unless you got some special telnet client, which I doubt.

Have you tried accessing the site at the same time from both computers?

I still think that the telnet result will at least advance the issue somehow.

You could try the putty client.

Hostname: charterone.com

Port: 80

Protocol: Raw

Close Window on Exit: Never

 

[Pistonsfan70 10+ year member]

We also cannot connect to http://webmail.wayne.edu, http://www.netflix.com, http://www.redlobster.com

Not sure if that will help solve the problem but it was worth posting.