I don't think you are in the wrong here at all, teebone.. I think it's Nate who's in the wrong.. I think he should just offer you a refund for the faulty product he sold you.. Seems very simple to me.. It would have made you happy, and in the long run, it would have helped his business.. Instead, he's choosing to ignore you, and now you must retaliate, which I feel is justified.. Now you are costing him sales.. Maybe he thinks this is a better way to run his business? I'll never understand people who run their business like that.. In order to be successful, you must treat all your customers like gold, or else that one unhappy customer has the potential of costing you more than you could ever know.. Much like what is happening now.. I'm behind you 100%..