SonicElectronix...

[jordon]

Yeah i always get my stuff 3 days after ordering

 

[kevinmcc2]

Its a couple days calm the **** down you will get your ****. I'll pay half as much at sonic than twice as much at crutchfield just to have it 2 day earlier

Alright little man settle down. I was just asking because the site TOLD me it would arrive on or before TODAY and it has NOT shipped yet. So I simply asked the forum.

 

[MrFoca]

Its a couple days calm the **** down you will get your ****. I'll pay half as much at sonic than twice as much at crutchfield just to have it 2 day earlier

That is not always true. Crutchfield can have some great deals from time to time. But yes some of their products can be a bit pricy. I ordered a set of focal's Monday afternoon and at my house weds. Sorry but being over priced or not. That's customer service, calling a company doing their job is not.

 

[Beatin' 10+ year member]

I've had the same problem. I emailed them and they got it settled quick. Sonic's has been good to me.

 

[kevinmcc2]

That is not always true. Crutchfield can have some great deals from time to time. But yes some of their products can be a bit pricy. I ordered a set of focal's Monday afternoon and at my house weds. Sorry but being over priced or not. That's customer service, calling a company doing their job is not.

Exactly, I ordered from Crutchfield multiple times and everything shipped within 24 hours, usually same day. This is the second time this happened with Sonic. I understand that something happened during inventory check, but if you knew it was going to back up orders you should TELL the customer either on the front page or during checkout...Especially if this was an issue on the 2nd! I shouldnt have to wait 3 days and then have to call to figure out wtf is going on..

 

[Jepalan]

Exactly, I ordered from Crutchfield multiple times and everything shipped within 24 hours, usually same day. This is the second time this happened with Sonic. I understand that something happened during inventory check, but if you knew it was going to back up orders you should TELL the customer either on the front page or during checkout...Especially if this was an issue on the 2nd! I shouldnt have to wait 3 days and then have to call to figure out wtf is going on..

Kevin - you are right. It should not have happened this way. But why aren't you spending as much time on the phone or emailing *SonicElectronix* and insisting they correct the situation. You won't get resolution if you don't ask for it - if you had asked, you probably could have had them send the order P1 (overnight) when you found out it had not shipped. You have made your point on the forum, but no one here is going to fix the situation for you. Go get on the phone with Sonic until they resolve it to your satisfaction.

 

[MrFoca]

Exactly, I ordered from Crutchfield multiple times and everything shipped within 24 hours, usually same day. This is the second time this happened with Sonic. I understand that something happened during inventory check, but if you knew it was going to back up orders you should TELL the customer either on the front page or during checkout...Especially if this was an issue on the 2nd! I shouldnt have to wait 3 days and then have to call to figure out wtf is going on..

I agree. I just ordered stuff from crutchfield & soundqubed both shipped the next day. Why should he have to call them up and do their job ???

 

[kevinmcc2]

Kevin - you are right. It should not have happened this way. But why aren't you spending as much time on the phone or emailing *SonicElectronix* and insisting they correct the situation. You won't get resolution if you don't ask for it - if you had asked, you probably could have had them send the order P1 (overnight) when you found out it had not shipped. You have made your point on the forum, but no one here is going to fix the situation for you. Go get on the phone with Sonic until they resolve it to your satisfaction.

I've made 2 phone calls and about 6 emails. Ive tried to get faster shipping or at least a guarantee for it to ship out today at least... doesn't look like either is going to happen. Oh well.

Hopefully it DOES ship today instead of Monday.. Waiting a WEEK just for an item to ship is just ridiculous to me...

 

[trumpet 5,000+ posts]

What did you order?

 

[NJTStang11 10+ year member]

I've made 2 phone calls and about 6 emails. Ive tried to get faster shipping or at least a guarantee for it to ship out today at least... doesn't look like either is going to happen. Oh well.
Hopefully it DOES ship today instead of Monday.. Waiting a WEEK just for an item to ship is just ridiculous to me...

Tell them you want to cancel your order then. That should light a fire...

 

[Jes 42 10+ year member]

Tell them you want to cancel your order then. That should light a fire...

That^^^Somebody else had a problem with SE not long ago on here iirc..They are slippin.

 

[kevinmcc2]

What did you order?

All I ordered was 1 12" woofer box.

They finally shipped it just now. On the 5th day.

I was going to cancel it if they didn't ship it out today.

 

[basshead7890 10+ year member]

I placed an order on July 3rd and it shipped today

 

[trumpet 5,000+ posts]

Dang. Crutchfield has free shipping on some of their subwoofer enclosures.

 

[kevinmcc2]

I placed an order on July 3rd and it shipped today

Wow that is horrible.

I should of went with crutch field. Next time I will for sure.