SDS - outstanding customer service

FJF
10+ year member

No Team
Credit has to be given where it's due. I underestimated my car's need for deadener and placed an order very late in the day with SDS. Don was aware of my trying to finish the project and went above and beyond any expectation of professionalism to get my order ready for UPS, allowing the trunk to be done a day earlier. I didn't expect him to go out of his way and it's much appreciated. Not only are SDS deadening products worthy of praise, but so is the superb support and customer service.

 
Not a plug at all..
//content.invisioncic.com/y282845/emoticons/confused.gif.e820e0216602db4765798ac39d28caa9.gif

I have zero association with SDS other than buying product. I'm not entirely sure why that need to be said.

 
Wait, wait. Where'd the old sound deadener showdown go???
I decided to do something about it instead of just yack, yack, yack //content.invisioncic.com/y282845/emoticons/biggrin.gif.d71a5d36fcbab170f2364c9f2e3946cb.gif

 
Well can the old version still be available somewhere? It was a valuable resource for teaching noobs bout deadener. Like the asphalt vs. butyl and whatnot.
I'll be adding content to the new site about asphalt, but to be honest, very few people seemed to pay much attention to that particular point. Science be ****ed, you're still going to have some people claiming that Peel & Seal is just as good as anything else. Even after I published data a few months ago demonstrating that asphalt has almost zero vibration damping capacity, many were still not convinced.

Beyond that, a lot of the old SDS was out of date and some of it was just wrong. For example, I completely underplayed the importance of a stout constraining layer and a viscoelastic adhesive. I didn't understand the process and dismissed it as marketing hype when those two factors turn out to be critical and by far the most significant mechanism at work. I also bought into the completely wrong idea of covering everything with multiple layers of vibration damper.

Now that I'm selling my own product, I think it would be really bad form to review other people's stuff. I'm more than happy to explain what goes into a good product, but I'll have to leave it up to them to decide how the competition stacks up. Someone else is apparently going to take up the reviewing and testing project so objective evaluations may be available again. Even though I'm selling product on the new site, there is already more accurate and useful information there than there ever was on the original SDS - with much more coming soon.

 
I decided to do something about it instead of just yack, yack, yack //content.invisioncic.com/y282845/emoticons/biggrin.gif.d71a5d36fcbab170f2364c9f2e3946cb.gif
Wait, so you completely deadened your yackin' or just constrained it? *buh dum splash* //content.invisioncic.com/y282845/emoticons/rolleyes.gif.c1fef805e9d1464d377451cd5bc18bfb.gif

 
Wait, so you completely deadened your yackin' or just constrained it? *buh dum splash* //content.invisioncic.com/y282845/emoticons/rolleyes.gif.c1fef805e9d1464d377451cd5bc18bfb.gif
It's much more accurate to say my yackin' is severely constrained at this point.

 
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FJF

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