Question about fedex and claims...

[dyabolical 10+ year member]

So i shipped some cable on April 2nd and here it is April 16th and no delivery. I called and the dude said it was most likely lost and i need to file a claim. The declared value was $100. Here is the problem:

If i refund the buyer (which i will do, of course), the buyer is even, while i am out of $100 worth of product.

Is it possible to claim for lost revenue and lost product in the same claim?

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[Flipx99 5,000+ posts]

How much is the product worth?

 

[dyabolical 10+ year member]

It is worth what i declared it as. $100

 

[djman37 5,000+ posts]

what does Fedex say to do?

 

[dyabolical 10+ year member]

They said file a claim...which i am doing once they get the forms to me. Hopefully it all works out in the end.