Props to Samsung

[InhumanAcura 5,000+ posts]

Just wanted to say something about my very positive experience dealing with Samsung.

I purchased a LCD just over 1-year ago. The TV carried a 1-year manu. warranty, luckily i purchased the 3-year warranty from where purchased it from. Well, i noticed a dead pixel the other day and decided to get it handled after work today.

Long story short, they had a tech to my house within 2 hours of me calling. Dude told me that Samsung will most-likely be replacing my TV with the current model because of where the dead pixel is located (pretty much dead center)..

Was just nice to be treated like a valued customer in this day and age. Cant say enough for their customer service and products.

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[tru_44 10+ year member]

ok

 

[azbass 5,000+ posts]

ok

 

[IgnoreMe 5,000+ posts]

ok

some of us like to know about companies that are still honest....

 

[wesl56 10+ year member]

i had a samsung hdtv before it got stolen... it kicked ***

i also have a samsung cellular which kicks a bit of *** aswell

 

[T9X 10+ year member]

I've grown to love Samsung products. I used to think they were just another cheap brand but I've owned Samsung phones, TVs, ect. and loved them all.