Nexte/Sprint = teh gay

[cobra65427289 10+ year member]

For starters I've been a nextel customer for the past 5 years. Never had a problem with them what so ever. I decide to upgrade my phone to a moto i880. After the first 3 months the screen starts to form hairline cracks from the spring loaded flip that slaps it down when you close it. A month ago the screen flipped upside down. The display flipping is a very common and known issue. I figured since the repair centers were all out of parts and I didn't want to send it in I could deal with the issue for 3 months until my contract was up. Well, friday night my phones screen decides to not only flip, but turn completely white. Great, right? Maybe they will fix it since they know this happens to these phones all the time anyways. Wrong.

On my plan I am paying for insurance on my phone. The service centers will not fix my phone in store, nor replace my phone since the screen has the hairline cracks. The only way to fix the blank screen is to replace the entire flip part anyways. Secondly the insurance is useless since the phone is still under warranty. Another money making scheme by nextel/sprint. I have to send my phone into moto to be fixed which would take 8-10 days, this is without a loaner of any sort. Who wants to be without a phone for 8-10 days? Or, I could pay 55 dollars on top of the 5 dollars a month for the past 5 years that I've been paying and get my phone fixed in 2-3 days.

So, if you plan on getting sprint or nextel, don't. They have horrible service and will give you a run around for 4 days before you come to the conclusion that you are a broke student and can't afford to accept anything besides free incoming calls anyways.

/rant:verymad:

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[T9X 10+ year member]

I didn't bother reading the rant but I already knew that Sprint/Nextel (I prefer to call them Nevertel or Nextime) sucks horribly..

 

[pickup1 5,000+ posts]

sprint blows big donkeys!

had a treo 700.good phone.

ear piece jack broke,gave me a 755.biggest p.o.s.

 

[lilmaniac2 5,000+ posts]

Sprints CS has gotten alot better.

All Insurance has a deductable, go complain to your car insurance company about it to them, they started the whole deductable thing.

I pay 30/month for unlimited everything with my sprint //content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif

 

[528hz 10+ year member]

I've never had a problem getting a new phone from Spint after the many times I have thrown my Treo. All I do is take it in for repair and if they can't fix it, they give me a new one.

I've done this 3 times...

On a side note (sorry to thread jack for a second) but does anyone know the protocol on insurance for a phone that you don't buy from Sprint/Nextel but is a Sprint/Nextel phone? I mean...will they insure a phone you purchased outside from them? I know they will hook it up...

 

[thegreatestpenn 5,000+ posts]

sprint/nextel definitely has one of the worst customer service departments of any company, definitely the worst in telecommunications

 

[4runnercrazy 10+ year member]

all phone companys are asshats //content.invisioncic.com/y282845/emoticons/fyi.gif.9f1f679348da7204ce960cfc74bca8e0.gif

 

[jdawg 5,000+ posts]

have had sprint for 8 years, no problems. Take the phone in and they give me a new one.