new woofers came today....already damaged

dakotus
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Just got my new CDT ef-6cf's from djdilliodon on CAF. However, one of the woofers seems to have a slight cut in the surround. They are supposed to be brand new, and I dont expect they got damaged in shipping (the box is in good condition) He said he inspected them prior to shipment, and they were perfect. The cut is in such an area that it might be easy to over look if you werent looking for it.

The cut doesnt go all the way through the surround, I would venture to say its about 50% through it. Its about a quarter of an inch long. I guess my question is this.... what should I do about this? Should I attempt to put contact cement on it? Suggestions?

 
if i bought bnib, thats what id expect...not something "you wont notice" or something you have to silicone.
I'd have to say that I'm 100% in agreement on this...if I bought an item that was specified as BNIB or at least in NIB condition then I would expect to receive said item in the same condition as an item I walked into a B&M store and purchased new.
I don't know djdilliodon but that I can recall I don't remember having heard any bad feedback about him. If they were insured just go that route and get it taken care of. I know it's inconvenient but at least you won't be out any $$$ that way. Good luck getting it sorted!

 
I'd have to say that I'm 100% in agreement on this...if I bought an item that was specified as BNIB or at least in NIB condition then I would expect to receive said item in the same condition as an item I walked into a B&M store and purchased new.
x2

He is supposed to be an authorized dealer. So if he won't warranty them for you, I'd get in direct contact with CDT.

 
Have you even talked to djdilliodon? He is a great guy and I'm sure he will work with you to make you happy. I have personally delt with him and have heard literally hundreds of people have great transactions with him. Give him a chance to make it right!!

 
Yes I have talked to him. The woofers are on back order, and these were the only ones he had. If I were to do the insurance claim it would take 1-4 weeks. Or he said he could just give me a refund.

 
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dakotus

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