knukonceptz ordering?

[SQBubble 10+ year member]

I ordered stuff from knu yesterday, and I still haven't gotten anything (confirmation or shipping confirmation) by e-mail... Just wanna know if that's normal ....

Click to read more...

 

[benzmansl65amg 10+ year member]

it happened to me...

 

[benzmansl65amg 10+ year member]

call them tommorow

 

[bk12321 10+ year member]

any professional company will send u an email right after u place the order... I would call and just ask a customer service rep if it went through or not

 

[dleccord 5,000+ posts]

i got my confirmation like 2 days after i got my stuff which is like 2 days after i ordered.

 

[duece212 5,000+ posts]

I put in an order yesterday and no confirmation email and it hasn't hit my bank acct yet either. Tried to login and check an order status and it said their system was down.

Guess I'll call or email tomorrow...

 

[QtrHorse 10+ year member]

I received my confirmation 2 days later. They normally take a day or two to ship or at least is has been that way for me. I have received the items in 2-3 days from the ship date.

 

[dleccord 5,000+ posts]

cmon man its knu, quit trippin. if anything that sales guy at knu will take care of you.

 

[tEh koRnDog 5,000+ posts]

cmon man its knu, quit trippin. if anything that sales guy at knu will take care of you.

that rhymed //content.invisioncic.com/y282845/emoticons/fyi.gif.9f1f679348da7204ce960cfc74bca8e0.gif

that should be their customer satisfaction Motto.

 

[duece212 5,000+ posts]

Not worried at all, this is probably my 4th or 5th order from knu, just looks like they might be having some problems with their weborder/confirmation system.

 

[the727kid 10+ year member]

If you payed with paypal you have to click return to merchant or else your order didn't go through and they will e-mail you asking what you ordered..

 

[duece212 5,000+ posts]

If you payed with paypal you have to click return to merchant or else your order didn't go through and they will e-mail you asking what you ordered..

Mine was CC, bad thing is now I have to try to remember what I ordered. Ordered parts for both my bro's and my ride...I hate havin a crappy memory. //content.invisioncic.com/y282845/emoticons/crazy.gif.c13912c32de98515d3142759a824dae7.gif

 

[SQBubble 10+ year member]

mine was CC also.... thats weird though, I'm gonna call them tomorrow , I trust knu because of their reputation but I think they should solve this problem ...

 

[95BlackGA 5,000+ posts]

I always order with PayPal through Knu, and usually get a confirmation either the next day, or the day that the products arrive. You can't just automatically assume you're going to get your confirmation 10 minutes after you place your order. They are a business, and have A LOT of clientel, whom order A LOT, so they have to go through several orders a day, and your's isn't the most important.

 

[duece212 5,000+ posts]

I always order with PayPal through Knu, and usually get a confirmation either the next day, or the day that the products arrive. You can't just automatically assume you're going to get your confirmation 10 minutes after you place your order. They are a business, and have A LOT of clientel, whom order A LOT, so they have to go through several orders a day, and your's isn't the most important.

haha...we all know our particular order isn't the most important there is spanky , just assumed they had an automated confirmation email sent out after orders via their order/cart system like most other vendors. I thought I remembered on past orders with Knu getting an email right after I submitted, so this seemed different.

Yes there are no worries ordering when Knu, I think everybody knows that.