KnuKonceptz A+++

[x2o 10+ year member]

Just wanted to let any of you guys wondering about their customer service know, they're great when it comes to it.

I had ordered a 6meter 2-channel RCA on June 20th, the order was only like $25. I still hadn't received it come the first week of July, then I placed a substantially larger order from them on July 7th or so for ~$200, and that arrived by the end of that week. When still not receiving my RCA's, I got worried so emailed them telling them.

The guy that helped me was Bill, and they shipped out a new set of RCA's and gave their apologies, and they shipped it out on Tuesday, and I received it today.

Basically, just saying, KnuKonceptz is a great company when it comes to customer service, and I will be a faithful customer from now on, even if their RCA shields aren't grounded. //content.invisioncic.com/y282845/emoticons/biggrin.gif.d71a5d36fcbab170f2364c9f2e3946cb.gif

Cliffs:

-Ordered RCA's

-3 weeks later still hadn't received

-placed a new order, and received the new order before the original one

-emailed Knu, they sent me a free replacement with very fast shipping at no cost to me.

//content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif

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[bose301s 5,000+ posts]

I like their stuff, the prices are inline or better than anyone else's and they have good CS

 

[x2o 10+ year member]

I like their stuff, the prices are inline or better than anyone else's and they have good CS

Yeah, and even their cheapest 1/0 wire is very flexible. Not as flexible as my hyperflex (which bends like rope //content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif), but it's also only $1.75 a foot while hyperflex is not. //content.invisioncic.com/y282845/emoticons/tongue.gif.6130eb82179565f6db8d26d6001dcd24.gif

Plus, their $20 for ANL fuse holders and a free fuse beats the hell out of my local shops $40 per fuse holder and another $6 per fuse.

 

[GearGuy2001 10+ year member]

I used Knu for my install and so far im happy with it

 

[x2o 10+ year member]

I used Knu for my install and so far im happy with it

Yep lots of people have, and it's already a fact that they have a great product. But I haven't seen anybody have to deal with their customer service, so I figured I'd post up and let the world know they have a great Customer Service team //content.invisioncic.com/y282845/emoticons/tongue.gif.6130eb82179565f6db8d26d6001dcd24.gif.