Kenwood X993 and Zune questions...

[mlo 10+ year member]

I am attempting to use a Zune through the aux-in jack of a X993 HU. The installer ran patch cords from the back of the HU to dash face for both the usb and aux-in plugs.

Reading the manual I have been using the source button and going into "standby" mode. I then use the function button and go to "menu", then scroll to "aux-off" and right toggle to change to "aux-on". Then I go back up to the "source" button and take off standby and put on aux. I get no sound at all through the speakers.

I really think the manual is quite vague on this but there is mention of naming the "source" though I was not able to figure out how to do it on the HU.

Apreciate any help...The wife loves her Zune.

Click to read more...

 

[edzy 10+ year member]

try it with the aux off. idk. what kind of patch cable?

Mine has rca as aux in. I run my tv thru it with the source as aux, but it will display cd changer..

 

[mlo 10+ year member]

try it with the aux off. idk. what kind of patch cable?Mine has rca as aux in. I run my tv thru it with the source as aux, but it will display cd changer..

We did have the zune hooked-up while switching back and forth between aux off and on. I question the patch cord...

 

[nineball 10+ year member]

We did have the zune hooked-up while switching back and forth between aux off and on. I question the patch cord...

never used the aux on mine but i bet that is the case. could be a bad cord or bad connection to the hu (not plugged in).

 

[edzy 10+ year member]

so is it a like head phone jack that converts to rcas? Whats the zunes output connection?

 

[mlo 10+ year member]

never used the aux on mine but i bet that is the case. could be a bad cord or bad connection to the hu (not plugged in).

nineball...Do you know if one method is prefered over the other for sound quality (RCA's vs Aux-in)?

edzy...The zunes output is 3.5mm or what I believe to be the same as a headphone plug. I have several and they all seem to be interchangeable.

The installing outfit left alot to be desired as I have some hacked up stuff I am not real happy about. I would be embarrased to take pictures...it makes me sick.

 

[edzy 10+ year member]

well, you should see what the spec cable is from kenwood, the find it on ebay cheaper. I think it requires something diffrent iirc..not your standard type cord...

 

[edzy 10+ year member]

http://cgi.ebay.com/Kenwood-Aux-Input-Adapter-CA-C1AUX-C1AX-for-ipod-MP3_W0QQitemZ370214531302QQcmdZViewItemQQptZLH_DefaultDomain_0?hash=item56328170e6

and this

http://www.pluginelectronicsusa.com/ProductDetails.asp?ProductCode=PU-330&Click=71

Make sur its a stereo 3.5

 

[edzy 10+ year member]

this is it..

http://www.discountcarstereo.com/detail.aspx?ID=769

 

[mlo 10+ year member]

Hmm...I just tried a Discman with the 3.5mm cable I have and setting the HU for aux input and still nothing.

edzy...before I purchased the Kenwood I talked to Kenwoods technical service. I was under the impresion the 3.5mm jack on the back of the 993 was an integrated aux-in jack and no need to go through the RCA's.

Am I all wet here?

 

[edzy 10+ year member]

well, looking at the pdf, it shows that 3.5 as a aux input or a mic.. and it is hard wired into the HU. So if it it not working then its either a bad setting on the HU or a problem with the hu or the zune. If you bought it authorized new, it should be under the 2 year warranty.

And what is this patch cable? why do you need a patch cable? is the whip off the hu short? and is the 3.5 aux from the hu stereo or mono? and is the patch cable stereo or mono? and i assume the zune is stereo out? that may make a diff. If you use that patch cable and zune can you connect it to anything elas and get it to play? such as home stereo or something?

 

[m2002brian 10+ year member]

I would ONE make sure they didn't plug the "Aux" cable into the "Mic" input. Second, go buy your own 3.5--->3.5 mini plug cable.

Looks like this:

http://img.auctiva.com/imgdata/9/1/2/0/2/9/webimg/182117656_o.jpg

Third, make sure it's plugged into the "Aux" input. The Aux input is FLUSH with the housing. The Mic input is a small cable, about 3 inches long, coming out of the housing.

Fourth, turn up the volume on your Zune to about 3/4.

Forgot to tell ya. Turn AUX to ON

 

[mlo 10+ year member]

I would ONE make sure they didn't plug the "Aux" cable into the "Mic" input. Second, go buy your own 3.5--->3.5 mini plug cable.
Looks like this:

http://img.auctiva.com/imgdata/9/1/2/0/2/9/webimg/182117656_o.jpg

Third, make sure it's plugged into the "Aux" input. The Aux input is FLUSH with the housing. The Mic input is a small cable, about 3 inches long, coming out of the housing.

Fourth, turn up the volume on your Zune to about 3/4.

Forgot to tell ya. Turn AUX to ON

First...Thank you edzy for your time and those links. After talking with technical support this morning they saw nothing I was doing wrong and would also question the installers patch cord/connection. They also felt it was a clearer sound path to use the integrated 3.5mm aux-in vs other port combos. There is both an aux-in and a mic jack. The patch cord was simply to make the aux-in jack accesible to the front of the dash.

m2002 Brian...The Bluetooth is hooked up and is working. I would hope that shows it is wired correctly into the mic pig tail. We did experiment with volume levels and confirmed aux-on several times by flipping the Aux-in off/on.

Seems the only logical choice is to pull the HU. Get a known patch cord as recomended and perform some direct connect test. The HU exhibits times where the right knob requires a subtantial amount of inward pressure to make a connection when desired for navigation choices. Is this common?

Thanks for everyones time.

 

[m2002brian 10+ year member]

yeah, if that didn't work, then your deck has a problem. I would exchange it.

Also, Never had problem with the control know being pushed in.

 

[mlo 10+ year member]

The 3.5mm patch cord was disconencted from the back of the HU. I spent a few minutes learning to remove the dash bezel and the HU myself and found it. The installer left very little excess in the patch cords length making the hook-up difficult. Here is a photo showing the back of the HU and the unplugged aux-in patch cord. Feel free to comment if something does not look like up to par.