Got a virus bad, tried spybot,wont work. HELP!

[marleyskater420 5,000+ posts]

This is what I get for letting my little sister use the computer...

Its this virus that will pop up internet screens saying I have viruses infected in these files,and lists some files, and then says click here to get rid of them. I dont click of course. It will also popup random games and DL them onto my desktop.

I tried spybot in safemode,and regular,and it dont work.

I think its a registry key, because when I did spybot in safemode it said it found a registry key. HKEY something..

HELP

Click to read more...

 

[DBfan187 5,000+ posts]

Clean

Ad-Aware | CoolWeb Shredder | HijackThis | Spybot | X-Cleaner

Prevent

IE-Spyad | MVP HOSTS File | SpywareBlaster

Protect

AVG AntiVirus | Trend Micro VirusScan | TrojanScan | Zonealarm Firewall

Informational

How did I get infected? | How to use Ad-Aware | How to use CoolWeb Shredder | How to use Spybot

Get X-cleaner.

 

[swimfreak26 10+ year member]

From my personal experience, I get best results when I run more than one.

Typically I run Ad-Aware, then Spybot, then X-Cleaner....usually works pretty well. If all else fails though, just backup everything and reformat.

 

[jlaine 10+ year member]

From my personal experience, I get best results when I run more than one.
Typically I run Ad-Aware, then Spybot, then X-Cleaner....usually works pretty well. If all else fails though, just backup everything and reformat.

Ack... Format is a huge step from just running a few little programs... Do some research on the virus, most places have directions on how to manually remove them if they are being stubborn. You should never have to format unless it cripples your computer past booting - which most don't.

This brings up a good point though that should be asked - why aren't you running updated anti-virus software and a firewall? IMHO, one of the most critical things you can get.

You are on a cable or DSL connection I'm assuming - most seem to be?

 

[marleyskater420 5,000+ posts]

Ack... Format is a huge step from just running a few little programs... Do some research on the virus, most places have directions on how to manually remove them if they are being stubborn. You should never have to format unless it cripples your computer past booting - which most don't.
This brings up a good point though that should be asked - why aren't you running updated anti-virus software and a firewall? IMHO, one of the most critical things you can get.

You are on a cable or DSL connection I'm assuming - most seem to be?

Well I tried to update spybot and nothing happened. I also have Avast! virus thing.

Im on cable. The reason I dont have alotta these softwares is because I visit the same sites, and I have never gotten viruses from these before. I don't go to porn places and I rarely go to places other then these forums, so I just never really needed stuff.

 

[jlaine 10+ year member]

Well I tried to update spybot and nothing happened. I also have Avast! virus thing.
Im on cable. The reason I dont have alotta these softwares is because I visit the same sites, and I have never gotten viruses from these before. I don't go to porn places and I rarely go to places other then these forums, so I just never really needed stuff.

I've never dealt with the Avast software, so I guess I can't speak for that - I've always run Symantec products, with Mcafee being a close second.

I think you can get a trial download of both companies products, perhaps you should look into it and see if you can get one of them installed and have it run through the needed testing.

If you like it, find a way to spring for it, or hell - kiss up to 'rents or the relatives until they pitch in. //content.invisioncic.com/y282845/emoticons/wink.gif.608e3ea05f1a9f98611af0861652f8fb.gif

 

[marleyskater420 5,000+ posts]

Where do I get symantec from?

I got X-cleaner and it didnt help..

 

[jlaine 10+ year member]

Where do I get symantec from?
I got X-cleaner and it didnt help..

http://www.symantec.com/downloads/

They have trial software, check them out. It's what I've used for the past 4 or 5 years, haven't had issue with it so far.

 

[DBfan187 5,000+ posts]

d/L the new version of Adaware - SE version. Also get all of the updates for it.

 

[marleyskater420 5,000+ posts]

HOLY **** ad-aware is kickin some ass,hopefully it works.

 

[marleyskater420 5,000+ posts]

aint working!!! GAAHHHH

 

[MikeofTulsa Moderator]

i got ur back....let me know how it goes

 

[LuNaTiC 10+ year member]

marley i think i have the same virus as u. I have adaware se and it doesnt do a **** thing.

 

[ngsm13 5,000+ posts]

I used F-prot anti-virus, along with ZoneAlarm Pro...we had an external hardware firewall as well...in front of our 16 port switch. Now on campus, use McAfee...and the school is firewalled.

 

[DBfan187 5,000+ posts]

aint working!!! GAAHHHH

When it was done scanning. Did you right click/select all?
You need to do that to delete them.

 

[req 5,000+ posts]

um. prevent?

MOZILLA FIREFOX

download that and...

NEVER USE INTERNET EXPLORER AGAIN! ITS THE MAIN REASON FOR ALL THESE **** SPYWARE COMPANIES ANYWAY!

install it, and only use IE if you MUST.. some things wont work in firefox, but 99% will.

ive not had one popup SINCE ive installed this. but you still gotta get rid of that virus\spyware before this will help you fix that problem, but this will prevent these problems in the future.

 

[marleyskater420 5,000+ posts]

When it was done scanning. Did you right click/select all?
You need to do that to delete them.

Yea I individually clicked each thing.

 

[marleyskater420 5,000+ posts]

whats the name of the virus executable that runs?
have you tried AVG on safe mode?

I dont know the name of the virus, if I did i'd let ya know.

AVG? dont think i got that. Ive run hijackthis, Ad-aware,x-cleaner,spybot.

I gotta install mcafee(i think thats what mike gave me) and symantec tonight

 

[maniackilla 10+ year member]

wow there are a lo of replies here and i havent read them all. ive been doing pc work for 6-7 years now and i work at a pc store. 80% of our work is strictly spyware related. the order i usually use is ...

adaware and avg antivirus scan

spybot

hijackthis

hijackthis is more advanced and you seem unfirmiliar with the windows registry. i wouldnt recommend using it unsupervised if u post a hikackthis log ill go thru it for you. always keep an antivirus. AVG is a good free one from grisoft.com. since your on broadband, it recommend a firewall as well. if you have XP make sure to atleast enable your windows firewall and make sure they arent any open ports that you didnt manually set. service pack 2 has a nice popup blocker which rids a lot of new spyware.

i highly suggest hijackthis if the stuff keeps recurring. adaware doesnt do a good job at registry scans. spybot does a more in depth job and shows you startup items moreso than msconfig. msconfig merely reads the registry keys in the RUN folder, not the deleted items from the run folder stored in run runex sometimes.

good luck

 

[MikeofTulsa Moderator]

well bro...let me know how mcafee did?