Just got this HU installed, so far I really like it - beats my older Alpine 7995 (i believe that was the model). Anyway, where I have the deck installed in kind of low, so having the face open makes it much easier for me to read usually. Problem is that I non of the buttons work (except close) with the face open. Is this normal? Anyway around it? I am guessing they don't want you to leave the face open and this is their deterrent. Also I have not been able to get the i-esrv website to work very well. When I start at the main adjustment menu I pick the 8445, then it gives me no speaker options except 4+sub. Not sure if it just doesnt like Firefox or what, but when I try to go thru IE I cant even log into the site. Weird.