Dhl Sucks!!!!!!!!!!!!!!!!!!!!!!

[Decado2 10+ year member]

Well.... I did a trade with a nice gentelman on this forum, an amp and a small amount of cash for a custom enclosure.

Anyway, I shipped my stuff to him, he shipped his stuff to me, only, DHL is holding my box 2 states away from me in Maryland! I live in WV, in the mountains, they claim i live in a rural area (true) but they have delivered to me plenty of times in the past.

What I am thinking now is, they just refuse to deliver to me. I had 2 issues with them prior to this current shipment.

I was unable to print labels at work when I scheduled pick ups for 2 different items I sold on the forums, so, when the driver arrived for the pickup, I had to fill out hand written labels.

Both times the driver asked how I wanted them shipped, ground, air or next day. I told the driver I wanted ground as that was the cheapest method.

Well, apparently, the driver felt next day was better and entered them both as next day, I paid with my CC and didnt even know they overcharged me until I got my bill.

I called and complained about being overcharged, I informed them that their driver chose to charge me for next day after I told him I wanted GROUND!

So I told them that they needed to refund me the difference, to which they did. Ever since then, I have had issues with the last 2 items that were shipped through DHL to me.

Right now, my box is just sitting in the warehouse in MD, why, I can not figure, I can only assume that they refuse to deliver it to me!

I have called them twice and asked wht the hold up is, and the original shipper called as well, it was supposed to be dropped off on Friday, but it didnt show.

I am very VERY displeased with DHL's service, I will never accept delivery from them or ship through them again period!

From now on, I will make all trades and anything I buy, clear to the shipper that I will not accept an item if they plan to ship it to me through DHL!

I have had much better service through Fedex, UPS, and hell, even USPS (Even though they "Lost" my Konaki motor) .

After/If I ever get my box, I am calling to complain about their terrible service!

I will end this rant simply by saying....... F**K DHL!

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[95BlackGA 5,000+ posts]

Sue them. //content.invisioncic.com/y282845/emoticons/biggrin.gif.d71a5d36fcbab170f2364c9f2e3946cb.gif They can't decline to deliver it to you if they accepted it to be shipped. I also live in a rural town, and DHL doesn't drop off anything at my house, I have to drive there. Worst part is, I see them on a daily basis going to a steel construction company, which is only ~5 acres away from me. It's shitty business, but the rates are cheapest, and they can take care of packages better than most places (at least with my experiences they have.)

 

[Decado2 10+ year member]

I just got off the phone with them again, I filed a formal complaint, apparently, the woman I spoke to on thursday got her info wrong and DHL has NO idea where my package is AT ALL.

The sad part, is, I know DHL delivers to my area, he was at my next door neighbors house happily delivering them a box on Tuesday, I watched him back out of their driveway and thought he would pull into mine with a big box....... he didnt //content.invisioncic.com/y282845/emoticons/frown.gif.a3531fa0534503350665a1e957861287.gif