DB-R electronics *****

[whitedragon551 5,000+ posts]

If DB-r reads this Ill gladly trade my monoblock for the SAE1200d Ronin sent you.

 

[sundownz Pro Seller]

From Seller - dB-r Electronics10/28/2009 12:41 PDT

Yes that is correct. No, nothing else needed, as soon as it arrives I will refund your money. For future reference, the SAE-1200's are the bottom of the barrel sundown amps, while the new v2 SAE-1200D will be much more reliable, still the SAZ line is what I personally would spend my money on. The SAE-1200D=cheap china amp, the SAZ line is top of the line Korean built amps. Just FYI. Though you probably already know this.

So... where does he say it's junk ?

It is cheaper and it is made in China and it is our lowest line amp.

The v.1 SAE-1200D had a higher failure rate than our SAZ line but I don't consider it astronomical by any means, 90% of the failures were from excessive vibrations and the single sided board just couldn't handle it... the v.2 SAE-1200D fixes all known potential problems from the v.1 model -- primarily by changing to a double sided board.

 

[sundownz Pro Seller]

Also... Chris is the best amp repair tech I've ever dealt with. Some people have issues with him but the overwhelming majority of people love the quality of his work... I know I do. Rarely are there repeat problems... with ANY repair tech or company there is a chance for a repair to fail, it happens... but it is very uncommon from dB-R.

 

[andrew2944r 10+ year member]

Good luck to you if you ever need an amp repaired, worthless thread, Typical kid trying to handle business in a public forum.

 

[loudwhat? 10+ year member]

I made this thread to prove one thing,you guys are nut riders.

LOL to find all of the DB-R nut riders? and whats it matter that there are nut riders when you have a good service or good products you will have people that like it and will swear by it. no diff than you advertising i like to drink water or you like the color pink you like it so you tell people that you like it and that makes you a nut rider!!

 

[Mr.Ronin_2U]

LOL to find all of the DB-R nut riders? and whats it matter that there are nut riders when you have a good service or good products you will have people that like it and will swear by it. no diff than you advertising i like to drink water or you like the color pink you like it so you tell people that you like and that makes you a nut rider

Did I say DB-R nut riders? No,there was a thread where a dude got ripped off by by H and K or something like that,everybody was talking crap to the guy that got ripped off and in the end they found out he was telling the truth. If you guys like paying for something that's suppose to work but doesn't,then good for you,I have had contact with this guy a few times and he is very unprofessional.

Sundownz- If he is calling your amps bottom of the barrel and cheap China amp,what does that imply?

 

[loudwhat? 10+ year member]

Did I say DB-R nut riders? No,there was a thread where a dude got ripped off by by H and K or something like that,everybody was talking crap to the guy that got ripped off and in the end they found out he was telling the truth. If you guys like paying for something that's suppose to work but doesn't,then good for you,I have had contact with this guy a few times and he is very unprofessional.
Sundownz- If he is calling your amps bottom of the barrel and cheap China amp,what does that imply?

that doesnt imply anything thats says that the SAE amps are the lower line and cost less than Korean amps and yes i know im not sundownz

 

[sundownz Pro Seller]

Did I say DB-R nut riders? No,there was a thread where a dude got ripped off by by H and K or something like that,everybody was talking crap to the guy that got ripped off and in the end they found out he was telling the truth. If you guys like paying for something that's suppose to work but doesn't,then good for you,I have had contact with this guy a few times and he is very unprofessional.
Sundownz- If he is calling your amps bottom of the barrel and cheap China amp,what does that imply?

You misread his message.

"bottom of the barrel sundown amps"

From our line they ARE the lowest line amp we make, so they are technically bottom of the barrel for our brand. They still perform pretty well -- but there is a reason the SAZ and SAX lines cost more.

With Chris's help and suggestions we improved them for the v.2 model.

Chris can be a little rough around the edges... but honestly, nobody else does amp repair as consistently well and reliably as Chris. There are nightmare stories everywhere about almost every amp repair place out there (I've been through them myself)... I've never had a snag with Chris and dB-R. There is a good reason he has picked up other OEM contracts.

I'm sorry to hear you had a bad experience with Chris but he did try to take care of you and refunded you.

 

[Mr.Ronin_2U]

It's just my personal opinion of the guy,nothing against Sundown at all,as I have owned 4 of them,and really like them. I was polite with the guy,but he is an a$$,maybe i am too,but i'm the customer.

 

[misfit138 5,000+ posts]

Still bringin' stupid to a whole new level.

 

[misfit138 5,000+ posts]

but i'm the customer.

not anymore. //content.invisioncic.com/y282845/emoticons/biggrin.gif.d71a5d36fcbab170f2364c9f2e3946cb.gif

 

[Jybfan04 10+ year member]

I wouldn't use any other company and I can vouch for the top quality work and good customer service from dB-R. He may take time getting your amp back to you but at least you know the work is high quality.

 

[iamamp3pimp 5,000+ posts]

Being the customer doesnt give you the right to be a douchebag....

 

[Skip01 5,000+ posts]

Mannn....i hope db-r replies.

I wanna know what the OP did too "put him through hell", cuz clearly hes leaving out a tonnnn of emails he prolly flooded too dB-r, crying about his amp

 

[Mr.Ronin_2U]

Mannn....i hope db-r replies.
I wanna know what the OP did too "put him through hell", cuz clearly hes leaving out a tonnnn of emails he prolly flooded too dB-r, crying about his amp

Here is all of the replies,show me where I was an a$$. I was very nice and respectful.

From Buyer - Michael Hayes

10/21/2009 18:24 PDT

I purchased the amplifier,and it blew my subwoofer and also a friends subwoofer and head unit. When the amp was installed in my car the charging system(battery ) light would stay on. I at first thought it was my alternator but as soon as I uninstallled the amp,the light went off and has not returned,then I find out it blew a voice coil on my subwoofer. I would like a full refund due to the fact I should not have to pay to ship it back and then return shipping for something that should have worked correctly when I bought it.

dB-r Electronics denied Michael Hayes's request for a $150.00 USD refund.

10/21/2009 18:34 PDT

From Seller - dB-r Electronics

10/21/2009 18:34 PDT

You are only entitled to warranty service on this item, as described in the original sale terms. We will issue a refund only at our sole discrection. If you would rather have your money back, send the product back to us, upon receipt we will issue refund

From Seller - dB-r Electronics

10/21/2009 18:36 PDT

We will refund you the shipping amount as well, up to $20. DO NOT overnight the package, use UPS Ground, Fed Ex ground, or USPS Priority Mail.

From Buyer - Michael Hayes

10/21/2009 18:46 PDT

Actually I will send in the amp then get the refund,since my sub is blown,there will be no way for me to test another amp in a timely manner,thanks

From Seller - dB-r Electronics

10/21/2009 18:57 PDT

No problem. Sorry it didn't work out. We have sold at least 25 of these things in the past 3 months and noone else has had such a serious problem with one, so not sure how this happened. We fully test (under load at 1 ohm up to fuse rating in current) every amp before it leaves here.

From Buyer - Michael Hayes

10/21/2009 19:03 PDT

So,you will refund me for the amp? I have no doubt about your ability to fix amps,but as you said sometimes they are unfixable. I appreciate your professionalism. I am also sorry it didn't work out.

From Seller - dB-r Electronics

10/21/2009 19:17 PDT

Yes, as soon as we receive the amplifier back here at the shop we will refund you. We cannot issue a refund until the merchandise is returned. That's pretty much the policy anywhere you buy stuff.

From Buyer - Michael Hayes

10/21/2009 19:22 PDT

I understand,I will ship it out,next week.Thanks again

From Buyer - Michael Hayes

10/21/2009 19:24 PDT

I understand,I will ship it out,next week.Thanks again

From Buyer - Michael Hayes

10/28/2009 09:27 PDT

I just talked to you on the phone,just want to get it in writing that this is the address i am to ship to? I will be shipping it out today and will provide a tracking number. Is there anything else i need,like a reference number?

dB-r Electronics

11861 Schmidt Rd

Waller, TX 77484

From Buyer - Michael Hayes

10/28/2009 12:26 PDT

Amp is shipped here is the tracking number

764437210028875

Also,you said said you will also give 20.00 on shipping,i paid 33.35. So the 20.00 towards that would be greatly appreciated.

From Seller - dB-r Electronics

10/28/2009 12:41 PDT

Yes that is correct. No, nothing else needed, as soon as it arrives I will refund your money. For future reference, the SAE-1200's are the bottom of the barrel sundown amps, while the new v2 SAE-1200D will be much more reliable, still the SAZ line is what I personally would spend my money on. The SAE-1200D=cheap china amp, the SAZ line is top of the line Korean built amps. Just FYI. Though you probably already know this.

From Buyer - Michael Hayes

11/3/2009 18:00 PST

Package was delivered.

From Seller - dB-r Electronics

11/4/2009 09:30 PST

Received the amplifier back here, thanks for including the remote by the way... The amplifier only had 1 small problem, with the input board (the board the RCA's, GAIN, etc are all on), and matter of fact it still worked fine, but had lower than normal output. Upon touching up a few solder connections on the input board all is well and amplifier functions exactly as it should, have been testing it for over 30 minutes now at full volume, have dropped it on the desk a few times checking for intermittent problems and have found none. Issuing refund now anyway, as to resolve this matter with this customer.

A Refund was issued.

11/4/2009 09:31 PST

 

[whitedragon551 5,000+ posts]

No where does he say he you cant buy from him and no were does it say that its a cheap ass amp.

 

[Mr.Ronin_2U]

No where does he say he you cant buy from him and no were does it say that its a cheap ass amp.

That's what got me,he sent me a email and said i caused him trouble when i was as nice as can be.

 

[whitedragon551 5,000+ posts]

That's what got me,he sent me a email and said i caused him trouble when i was as nice as can be.

Probably because he realized what the rest of us have realized!?

 

[Mr.Ronin_2U]

Probably because he realized what the rest of us have realized!?

What,that your an ugly ginger?

 

[Johnny Law.Lulz 5,000+ posts]

k so im not understand what route you should have taken. what is it that you do in order to not fry things... what should you not have done is basically what im saying. you saying that if the truck was off it owuldnt have happen?

Uhm, WTF dude. Please word that correctly. But no, if my truck was off, nothing wouldve happened to mine because it wouldntve been powered, i guess thats what your asking. The positive in my amp was in and the negative speaker wire touched the heatsink. I forgot exactly what happened but he explained it to me.

Regardless. Its user error.