AVH-X491BHS Problems!!

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lionel2
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Hello all, I am having problems with my headunit. It seems as if it is stuck in bluetooth menu and cannot get out of it. The touch screen does not work, remote control does not work, volume keeps going up and does not stop. Any ideas what might be wrong?? I have the latest firmware installed. Hope you guys can help me out. I tried factory reset 3 times, still does the samething. Thanks!

 
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