Any experience with Sonicelectronix?

[christiankills 10+ year member]

I'm about to buy my pioneer 770 from sonicelectronix, and its throwing in free installation accessories with my purchase.

But when I go through the checkout of my HU, the final page does not say anything about any accessory added to my order.

Does anyone know exactly how to redeem your accessories?

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[bjfish11 5,000+ posts]

Not sure, but i dealt with them for some components and they were great. Fast shipping and good prices, dont know about customer service, because i didnt have any problems so i never had to contact them. Hope that helps some, but i would just say contact them about it.

 

[scheibler 10+ year member]

I had to call and cancel an order there not to long ago. Customer support took care of it no problem and I could also understand the lady on the phone even though she didn't sound american.

 

[skmfkr 5,000+ posts]

i was about to request my money back cuz i ordered an amp and 6.5s, and they didnt ship cuz they are out of the speakers. so i emailed them to see what was up and said to just ship the amp, and today they still hadn't replied so i called them. i would def call them if you need to talk to them, and dial the 661 number the other one just kept beeping i was like wtf

 

[scheibler 10+ year member]

yea i sent them 2 emails and finally called them. with any online company i think it is always best to call, but i was being lazy

 

[digital mint 10+ year member]

Bought a few items from them in the past. Never had a problem.

 

[christiankills 10+ year member]

Yeah, I tried calling but it kept telling me to leave a message? and that the message boxes were full, then they kept transferring me to different boxes? I never really got ahold of a person. i guess ill try a differnt number. i used the one on the "see details" on the free accessories link

oh yeah, and i sent an email 2 days ago and still no reply..

I guess ill keep calling. I dont want to buy the player the wrong way and not get my accessories.

 

[KnOkIn It 420 10+ year member]

I bought my 4 12 L5s from them not to long ago,Fast shippin,shipped the day I ordered it and got them 2 days later...with grounds shipping and was cheap,I will order from them again for sure

 

[lubetek 10+ year member]

bought about four things from them so far with no problems. very easy to deal with and very fast shipping. (next day) paid for ground service. I do live in the same state though.

 

[christiankills 10+ year member]

I called them today. they picked up

guy was really nice, if he didtn know a question, he'd go ask really quickly.

They said they sorta add my free accessories on their own. sooo i guess they'll just decide whether or not they will send me my item..

hopefully they do send it to me

http://www.sonicelectronix.com/item_3954.html

kinda costly to replace that.

already ordered my p770mp. hopefully comes in soon =D