do you have a ported box ? If so you need to get rid of the epic.
Explanation: IF the box is ported it is usually tuned to around 35 Hz, that means if the sub is asked to play frequencies much below the tuning freq, the sub is unloaded. It would be the same as holding the sub up in free air with no box. This will cause the sub to flex viloently with vey little power appied. The purpose of the Epic is to "create" bass frequencies, I will explain the old epicenter since I know the frequencies for it. On the epicenter, it looks at freqs between 50-100 Hz and creates a duplicate freq at 1/2 the original (whether it belongs there or not). Example - it see's a 64 Hz Freq and recreates a 32 Hz frequency. Ths Epic will create a constant stream of freq's your sub/box is not designed to reproduce.
According to the manual, try setting the inputs to ungrounded as well. Some combination of input grounding and ground isolation jumpers should give you noise free operation. As far as being ignorant, we ALL started this hobby knowing absolutely nothing. You just have to be willing to learn.