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<blockquote data-quote="pro-rabbit" data-source="post: 7915849" data-attributes="member: 551878"><p>There was nothing lazy about the build. I'm sorry you feel that way but things do come up. I explained the delay to Doug previously as we were out of town for some time for various reasons. If he truelly wants to get the port built I will figure out if that needs to happen. However, he can contact me at any time to resolve this. He did not.</p><p></p><p>The decision to refund the money was based on several things including the shipping to Canada as well as the time delay we had. It was going to take much longer to get through some of the "red tape" in order for us to get that to him and that was not made clear to me or anyone else at the time we gave the quote. We as a company felt the best course of action was to simply refund him the money. I was never made aware that it was paid via disposable gift card. I will send him an email to see what he needs us to do to ensure he his reimbursed the funds.</p></blockquote><p></p>
[QUOTE="pro-rabbit, post: 7915849, member: 551878"] There was nothing lazy about the build. I'm sorry you feel that way but things do come up. I explained the delay to Doug previously as we were out of town for some time for various reasons. If he truelly wants to get the port built I will figure out if that needs to happen. However, he can contact me at any time to resolve this. He did not. The decision to refund the money was based on several things including the shipping to Canada as well as the time delay we had. It was going to take much longer to get through some of the "red tape" in order for us to get that to him and that was not made clear to me or anyone else at the time we gave the quote. We as a company felt the best course of action was to simply refund him the money. I was never made aware that it was paid via disposable gift card. I will send him an email to see what he needs us to do to ensure he his reimbursed the funds. [/QUOTE]
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