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Wooferetc. Scam Plus Image Dynamics Scam Cooperation
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<blockquote data-quote="smoothfidelity" data-source="post: 8026036" data-attributes="member: 633412"><p>I will answer your question, but I please ask that you refrain from being so biased. I didn't realize it was going to be so much work just letting people know of my horrible experience with this company.</p><p></p><p>Why didn't I let them pick the sub up at their expense?</p><p></p><p>I called them maybe a half an hour after the sub arrived at my door, before contacting Paypal or anyone else, and the following is what happened.</p><p></p><p>1. The first guy I spoke with never offered a resolution, at first. He just kept telling me that he would note that it was damaged until I asked what we could do to resolve the issue. He then agreed to send me a return label (after a bunch of pushing and prodding) but he told me I would have to wait until his manager came in so his manager could send the label. Mind you, this is 4:00 or so my time, 1:00 their time.</p><p></p><p>2. I waited for 3-4 hours before calling back again because I never received the label. This time I was placed on hold by some other gentleman and then told that the manager still wasn't there and they would call me back soon.</p><p></p><p>3. Maybe an hour later, I received a call from who I believe was one of the managers. I thought all I was waiting for was a return label at this point, but now I had to go through the whole explanation process again with this guy. At the end, he told me that he would NOT send me a return label and I would have to cover the return on my own. This made me kind of upset because I did no wrong here, but was going to be out money and I was already promised a return label that now they would not send. I told the guy that I would just feel safer taking it up with Paypal just to cover myself. He got really pissy with me and then I ended the conversation.</p><p></p><p>4. A few minutes later, some other manager called me (he sounded hispanic) and told me that they were going to send me a label now after all. At this point, with all the broken promises, numerous phone calls, and different people handling this, I did not feel safe. I told this gentleman that I no longer trusted them and I would like to just go ahead with a Paypal claim just to have it on record and be protected. He FLEW OFF THE HANDLE and started calling me all sorts of vulgar names and what not. I hung up. He tried to call me back. I ignored the calls.</p><p></p><p>Then the next day, and maybe the day after, I received a few prank phone calls from them where they would call me names and swear at me.</p><p></p><p>After that, I didn't have any more contact with them until yesterday when I messaged them through ebay informing them that I am seeking legal action.</p><p></p><p>I find it unusual that some of you feel that any action, no matter what it was, would warrant what they did to me. You are focusing on details that really have no bearing on a Corporation prank calling a consumer being vulgar, and committing mail fraud to steal their money and leave them with nothing.</p></blockquote><p></p>
[QUOTE="smoothfidelity, post: 8026036, member: 633412"] I will answer your question, but I please ask that you refrain from being so biased. I didn't realize it was going to be so much work just letting people know of my horrible experience with this company. Why didn't I let them pick the sub up at their expense? I called them maybe a half an hour after the sub arrived at my door, before contacting Paypal or anyone else, and the following is what happened. 1. The first guy I spoke with never offered a resolution, at first. He just kept telling me that he would note that it was damaged until I asked what we could do to resolve the issue. He then agreed to send me a return label (after a bunch of pushing and prodding) but he told me I would have to wait until his manager came in so his manager could send the label. Mind you, this is 4:00 or so my time, 1:00 their time. 2. I waited for 3-4 hours before calling back again because I never received the label. This time I was placed on hold by some other gentleman and then told that the manager still wasn't there and they would call me back soon. 3. Maybe an hour later, I received a call from who I believe was one of the managers. I thought all I was waiting for was a return label at this point, but now I had to go through the whole explanation process again with this guy. At the end, he told me that he would NOT send me a return label and I would have to cover the return on my own. This made me kind of upset because I did no wrong here, but was going to be out money and I was already promised a return label that now they would not send. I told the guy that I would just feel safer taking it up with Paypal just to cover myself. He got really pissy with me and then I ended the conversation. 4. A few minutes later, some other manager called me (he sounded hispanic) and told me that they were going to send me a label now after all. At this point, with all the broken promises, numerous phone calls, and different people handling this, I did not feel safe. I told this gentleman that I no longer trusted them and I would like to just go ahead with a Paypal claim just to have it on record and be protected. He FLEW OFF THE HANDLE and started calling me all sorts of vulgar names and what not. I hung up. He tried to call me back. I ignored the calls. Then the next day, and maybe the day after, I received a few prank phone calls from them where they would call me names and swear at me. After that, I didn't have any more contact with them until yesterday when I messaged them through ebay informing them that I am seeking legal action. I find it unusual that some of you feel that any action, no matter what it was, would warrant what they did to me. You are focusing on details that really have no bearing on a Corporation prank calling a consumer being vulgar, and committing mail fraud to steal their money and leave them with nothing. [/QUOTE]
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