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<blockquote data-quote="pwnt by pat" data-source="post: 2257673" data-attributes="member: 556604">1) reboot in safe mode with networking2) Set view system files and folders and all hidden files and extensions3) delete c:\temp (whole folder)all files in the following folders:c:\windows\prefetchc:\windows\tempc:\documents and settings\(all user accounts - go through them all)\local settings\tempc:\documents and settings\(all user accounts - go through them all)\local settings\temporary internet files\content.ie5\ (all folders - delete them all)c:\recycler4) turn off system restore)5) download, update, and run the programs:ad-aware sespybot search and destroyewido (<a href="http://www.ewido.com" target="_blank">http://www.ewido.com</a>)6) run this: <a href="http://www.trendmicro.com/spyware-scan/free_spyware_scan.asp" target="_blank">http://www.trendmicro.com/spyware-scan/free_spyware_scan.asp</a>7) download run and save a log file with this program.&nbsp; Also post the log file here so I can review it:<a href="http://download.hijackthis.eu/hijackthis_199.zip" target="_blank">http://download.hijackthis.eu/hijackthis_199.zip</a>8) once we go over the log file, head here: <a href="http://housecall65.trendmicro.com" target="_blank">http://housecall65.trendmicro.com</a>tell it to use java and do a complete scan.&nbsp; when done, scroll to the bottom of the page and click &quot;fix problems&quot; or &quot;remove&quot; or whatever it says.You should be right as rain, or close to it.This is the &quot;generic&quot; process I follow at work when dealing with viruses.&nbsp; If this doesn&#039;t fix it, then I go in depth.&nbsp; Usually after this point, I can pinpoint the problem and just flat out target it.</blockquote>

[QUOTE="pwnt by pat, post: 2257673, member: 556604"] 1) reboot in safe mode with networking 2) Set view system files and folders and all hidden files and extensions 3) delete c:\temp (whole folder) all files in the following folders: c:\windows\prefetch c:\windows\temp c:\documents and settings\(all user accounts - go through them all)\local settings\temp c:\documents and settings\(all user accounts - go through them all)\local settings\temporary internet files\content.ie5\ (all folders - delete them all) c:\recycler 4) turn off system restore) 5) download, update, and run the programs: ad-aware se spybot search and destroy ewido ([URL="http://www.ewido.com"]http://www.ewido.com[/URL]) 6) run this: [URL="http://www.trendmicro.com/spyware-scan/free_spyware_scan.asp"]http://www.trendmicro.com/spyware-scan/free_spyware_scan.asp[/URL] 7) download run and save a log file with this program. Also post the log file here so I can review it: [URL="http://download.hijackthis.eu/hijackthis_199.zip"]http://download.hijackthis.eu/hijackthis_199.zip[/URL] 8) once we go over the log file, head here: [URL="http://housecall65.trendmicro.com"]http://housecall65.trendmicro.com[/URL] tell it to use java and do a complete scan. when done, scroll to the bottom of the page and click "fix problems" or "remove" or whatever it says. You should be right as rain, or close to it. This is the "generic" process I follow at work when dealing with viruses. If this doesn't fix it, then I go in depth. Usually after this point, I can pinpoint the problem and just flat out target it. [/QUOTE]

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