Think I could launch an internet attack on this d-bag?

he is wrong however i sell ALOT of item on the internet and even in your very first email you came across threatening. that immediately will put the seller on the defense.

IE: i had a guy have a problem with a shipment a few weeks ago. he came at me guns blazing in the very first email. before i even knew there was a problem.

I helped him but i took my sweet time as long as i followed the rules for TOS.

another guy just yesterday had a problem that was not even my fault. he emails me asking very nicly if there was anything i could do for him. I bent over backwards to help this customer and he will end up with better then he ordered in the first place.

you were not to bad in your email but it reads as if to say. " hey a$$hole give me my game or i'm going to give you trouble".

it should have read. hello. there seems to have been a mix up with my order. I ordered X game and received the folowing X game. please let me know how we can get this resolved in a timly manner.

dont get me wrong here. you are in the right and the seller should fix this proiblem without you having to send the item back. I am just pointing out the small area in which you went off alittle half cocked. I would guess that if you had choosen different wording the outcome very well may have been more in your favor.

It is always best to assume the error is a complete accident until given reason to believe otherwise.

so again it is not always about what you say or ask for but more about how you say or ask for it.

 
he is wrong however i sell ALOT of item on the internet and even in your very first email you came across threatening. that immediately will put the seller on the defense.
IE: i had a guy have a problem with a shipment a few weeks ago. i came at me guns blazing in the very first email. before i even knew there was a problem.

I helped him but i took my sweet time as long as i followed the rules for TOS.

another guy just yesterday had a problem that was not even my fault. he emails me asking very nicly if there was anything i could do for him. I bent over backwards to help this customer and he will end up with better then he ordered in the first place.

you were not to bad in your email but it reads as if to say. " hey a$$hole give me my game or i'm going to give you trouble".

it should have read. hello. there seems to have been a mix up with my order. I ordered X game and received the folowing X game. please let me know how we can get this resolved in a timly manner.

dont get me wrong here. you are in the right and the seller should fix this proiblem without you having to send the item back. I am just pointing out the small area in which you went off alittle half cocked. I would guess that if you had choosen different wording the outcome very well may have been more in your favor.

It is always best to assume the error is a complete accident until given reason to believe otherwise.

so again it is not always about what you say or ask for but more about how you say or ask for it.



Do you often take longer than a month to make sure the item ships?

 
he is wrong however i sell ALOT of item on the internet and even in your very first email you came across threatening. that immediately will put the seller on the defense.
IE: i had a guy have a problem with a shipment a few weeks ago. he came at me guns blazing in the very first email. before i even knew there was a problem.

I helped him but i took my sweet time as long as i followed the rules for TOS.

another guy just yesterday had a problem that was not even my fault. he emails me asking very nicly if there was anything i could do for him. I bent over backwards to help this customer and he will end up with better then he ordered in the first place.

you were not to bad in your email but it reads as if to say. " hey a$$hole give me my game or i'm going to give you trouble".

it should have read. hello. there seems to have been a mix up with my order. I ordered X game and received the folowing X game. please let me know how we can get this resolved in a timly manner.

dont get me wrong here. you are in the right and the seller should fix this proiblem without you having to send the item back. I am just pointing out the small area in which you went off alittle half cocked. I would guess that if you had choosen different wording the outcome very well may have been more in your favor.

It is always best to assume the error is a complete accident until given reason to believe otherwise.

so again it is not always about what you say or ask for but more about how you say or ask for it.
I understand your point of view. But if the seller can not even get the order straight, than he /she has no business running a business:crazy:

 
I understand your point of view. But if the seller can not even get the order straight, than he /she has no business running a business:crazy:
that is true to a point but is a bit of an elitist type comment. clearly the mistake here is simple (assuming is was even a mistake). anyone that runs any type of retail business is bound to have an error every now and then. it should not be even close to the norm but to expect 100% error free is asking far to much. NOONE is Infallible,

using myself as an example out of 133 order in Jan i had 1 error. i simply sent the wrong color. does that mean i should not run this business??

as for the comment above about not shipping for a month. no of course not like i said this seller is in the wrong. I was just making an observation from a non bias point of view

 
Just to clarify, it's a guy, his name is Jeff Koester. He just called me ma'am in one of the emails, so I did it too. I wouldn't be a dick to a woman over something like this.

the sad part is judging by the game you are talking about we are talking about a very small amount of money. if this guy was running a true business he would have said no problem and sent a new one. the money lost by even a single complaint over the interent these days can be quite a bit. even if you did nothing wrong. if is was a real business the loss would far out weigh the cost of sending a new game.

in this case i think you dealing with some young guy selling a few of his games on the internet that could care less kinda like you dont care about your amazon rating i would guess nither does he.

 
that is true to a point but is a bit of an elitist type comment. clearly the mistake here is simple (assuming is was even a mistake). anyone that runs any type of retail business is bound to have an error every now and then. it should not be even close to the norm but to expect 100% error free is asking far to much. NOONE is Infallible,
using myself as an example out of 133 order in Jan i had 1 error. i simply sent the wrong color. does that mean i should not run this business??

as for the comment above about not shipping for a month. no of course not like i said this seller is in the wrong. I was just making an observation from a non bias point of view
I agree no one is infallible. But being that you made the mistake would you expect the customer to pay to ship something back, that he never wanted in the first place:confused:

 
the sad part is judging by the game you are talking about we are talking about a very small amount of money. if this guy was running a true business he would have said no problem and sent a new one.
in this case i think you dealing with some young guy selling a few of his games on the internet that could care less.
I think you're right. And yeah we're only talking about $10 or so lol. Like I said, I'm not too worried about the money, I just don't like people like him.

 
I agree no one is infallible. But being that you made the mistake would you expect the customer to pay to ship something back, that he never wanted in the first place:confused:
no way. if the seller is at fault then the seller should always be the one to incur any cost associated with fixing the problem. Liek i said this seller is int he wrong. I was just pointing out ways in which the customer even though they are right can somtimes cause themself a bit more trouble then needed. especialy when dealing with a random seller. large companies tend to respond to ruff handling but the small guys tend to fight back a bit more for some reason. I guess thats why most of them will remain the small guys.

 
I'm so confused.. I just got this from the same email address...

Mr. *******:

No business is without mistakes, and we admit we made one when we sent you the wrong game. This was not a deliberate scam on our part. We apologize that you did not receive the game you asked. If the game we sent you is still in working condition, we respectfully ask that you return it to us for a full refund, with postage covered by Amazon.

Since we have not heard from the party who received your game, we cannot promise that it will be sent back to us so we can send it on to you. We apologize again for any inconvenience this has caused.

Jib Jab Sales

 
Activity
No one is currently typing a reply...

About this thread

Punk In Drublic

10+ year member
...
Thread starter
Punk In Drublic
Joined
Location
South Central PA
Start date
Participants
Who Replied
Replies
34
Views
829
Last reply date
Last reply from
jdawg
design.jpeg

WNCTracker

    May 22, 2026
  • 0
  • 0
IMG_2118.jpeg

WNCTracker

    May 22, 2026
  • 0
  • 0

New threads

Top