ampresearch
10+ year member
Senior VIP Member
he is wrong however i sell ALOT of item on the internet and even in your very first email you came across threatening. that immediately will put the seller on the defense.
IE: i had a guy have a problem with a shipment a few weeks ago. he came at me guns blazing in the very first email. before i even knew there was a problem.
I helped him but i took my sweet time as long as i followed the rules for TOS.
another guy just yesterday had a problem that was not even my fault. he emails me asking very nicly if there was anything i could do for him. I bent over backwards to help this customer and he will end up with better then he ordered in the first place.
you were not to bad in your email but it reads as if to say. " hey a$$hole give me my game or i'm going to give you trouble".
it should have read. hello. there seems to have been a mix up with my order. I ordered X game and received the folowing X game. please let me know how we can get this resolved in a timly manner.
dont get me wrong here. you are in the right and the seller should fix this proiblem without you having to send the item back. I am just pointing out the small area in which you went off alittle half cocked. I would guess that if you had choosen different wording the outcome very well may have been more in your favor.
It is always best to assume the error is a complete accident until given reason to believe otherwise.
so again it is not always about what you say or ask for but more about how you say or ask for it.
IE: i had a guy have a problem with a shipment a few weeks ago. he came at me guns blazing in the very first email. before i even knew there was a problem.
I helped him but i took my sweet time as long as i followed the rules for TOS.
another guy just yesterday had a problem that was not even my fault. he emails me asking very nicly if there was anything i could do for him. I bent over backwards to help this customer and he will end up with better then he ordered in the first place.
you were not to bad in your email but it reads as if to say. " hey a$$hole give me my game or i'm going to give you trouble".
it should have read. hello. there seems to have been a mix up with my order. I ordered X game and received the folowing X game. please let me know how we can get this resolved in a timly manner.
dont get me wrong here. you are in the right and the seller should fix this proiblem without you having to send the item back. I am just pointing out the small area in which you went off alittle half cocked. I would guess that if you had choosen different wording the outcome very well may have been more in your favor.
It is always best to assume the error is a complete accident until given reason to believe otherwise.
so again it is not always about what you say or ask for but more about how you say or ask for it.
